374 Sylvan Ave
Englewood Cliffs, NJ 07632

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Sales: 201-227-1111

Used Cars: 201-227-1111

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat Closed

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Trinity Cadillac

Overall Rating:

4.4 (out of 5)

90% recommend this dealer

857 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I went to Trinity Cadillac only to find it empty.

Reviewed by Sal M . from New City January 13, 2026

I went to Trinity Cadillac only to find it empty. Naked! No cars, no desks , only an existing Xmas tree . What happened

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Extremely disappointing experience.

Reviewed by Junior LopezDecember 13, 2025

Extremely disappointing experience. It has been 59 days since I purchased my vehicle, and my trade-in has still not been paid off. I later learned that my trade-in vehicle was sold to another buyer before the lien was cleared, which created serious concerns and unnecessary stress. Despite multiple attempts to resolve this matter directly with the dealership, the issue remains unresolved. This situation has raised questions about the dealership’s business practices and accountability. Based on my experience, I would not recommend this dealership to anyone considering a vehicle purchase.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

BEWARE!

Reviewed by Matt from ConnecticutNovember 06, 2025

BEWARE! They add a $4,000 hidden fee onto all their used vehicles! Furthermore, their sales people write fake 5-star reviews! DO NOT TRUST!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Trinity Cadillac

Are you interested in seeing how it feels to drive a Cadillac XT5, Cadillac XT6, Cadillac Escalade or Cadillac Escalade ESV? Are you in search of reliable service for your CADILLAC model? When you take the short trip from West New York, Union City, Alpine NJ and Weehawken NJ to visit us, you'll get a full-service experience for every occasion. You fell in love with your car or SUV because of its capable performance specs and its unrivaled style; allow us to help you remain connected to the feeling of driving home in one of these luxury cars. Through our continued efforts to provide you with the quality of care that you deserve during your time here at Trinity Cadillac, our team has earned a reputation around West New York, Union City, Alpine NJ and Weehawken NJ. We are known for our attention to detail, commitment to our customers, and the full selection of inventory, maintenance and parts, and financing options. Whatever brings you to visit us in Englewood Cliffs NJ today is sure to result in a long-standing relationship with our team.

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  • No cost, no-hassle negotiation
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