Chevrolet, GMC and Cadillac
New Car Dealership in Warrensburg, MO
Overall Rating
4.7/5
Read dealer reviews
Located 1 mile West of Warrensburg, Mo, Lotspeich Automotive is a family owned dealership with strong ties to the community. Let us be "Your Friend in the Car Business."
Lotspeich Automotive also has a service department if you need ongoing support with your new Chevrolet or GMC, Lotspeich Automotive has Chevrolet-trained mechanics and uses the highest quality parts. If you are in Warrensburg, Lotspeich Automotive should be your dealership!
Lotspeich Automotive Reviews
Overall Rating
4.7/5
34 out of 38 people recommended this dealer
Dishonest
Reviewed by Jason
in Independence
April 01, 2020
I purchased a used vehicle from this dealership in February 2020. While test driving the vehicle, I noted a few things that I wanted repaired before purchasing, one of which was a rattling that occurred during acceleration. They assured me they would fix the issues and on a subsequent test drive, the rattle was gone. They explained it was caused by a loose heat shield and stated they'd repaired it. It was only after purchasing the car and having an unrelated, major issue repaired just a few days later (see below) by a different mechanic, I learned Lotspeich had not repaired the heat shield, they completely removed it! They did not disclose the removal, a dishonest move that has left me with a car with a potentially dangerous condition and one that is costly to repair as it requires a complete replacement of the manifold.
Four days after purchasing the car, it died while driving it. The torque converter was bad. Thankfully, the car purchase included a third party limited warranty and that part was covered. I called the dealership to see if they would fix it themselves. The dealership said “we would like to make this right,” but would not commit to covering parts and labor, nor would they explain what "making it right" meant in writing. They also told me that the warranty would not be in effect until 30 days after purchase. Having the details of the warranty right in front of me I knew this was not remotely true. As the dealership is located over an hour from where I live, I chose to use the warranty and take it to a shop with more experience repairing this model of car. The car sat at the shop for 10 days, without any work, because the warranty company needed to investigate why the dealership sold a car with such an obvious pre-existing issue that disabled it only four days after purchase. While ultimately the cost of the repair was covered, I wonder if Lotspeich knew of this issue and counted on the warranty company to pay for it after someone purchased the car.
I am highly unsatisfied with this experience.
Great service and communication
Reviewed by Johanna
in Kansas City, mo.
December 10, 2019
I went in to get my car looked at (weird noises) and was extremely impressed with the amount of communication before the services were actually performed letting me know a price and a timeframe.
2015 Buick Verano Leather Group
Reviewed by CharlieElva
in Alma, MO
December 07, 2016
Friendly, willing to work with us on details, not pushy, made a good deal
