Bommarito St. Peters in Saint Peters including address, phone, dealer reviews, directions, a map, inventory and more

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4190 N Service Rd
Saint Peters, MO 63376

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Bommarito St. Peters

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

579 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I just wanted to say thank you to Demitri Karagiannis for...

Reviewed by jawNovember 04, 2021

I just wanted to say thank you to Demitri Karagiannis for all his help and kindness when I was purchasing my new car. What a great guy to work with. Stress free experience and he made the whole deal go smoothly. Thanks so much Demitri!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Demitri was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Bommarito Cadillac Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.8 (out of 5)

MILES WAS AMAZING!!! I can’t say that enough. He truly...

Reviewed by Kelly MMay 17, 2021

MILES WAS AMAZING!!! I can’t say that enough. He truly went the extra mile for me and i couldn’t be more thankful. It was my first time buying a car and it was emotional, but miles made it worth it. It i ever buy a car again, i will for sure use him!!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

At Bommarito Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, The Bommarito Cadillac Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Have a problem? Bommarito won't fix it!

Reviewed by Abbey from St Peters, MoApril 14, 2021

Rude, dismissive, very poor customer service. We purchased our vehicle on a cloudy day, went out of town then when we arrived home on a sunny day we noticed a cloudy substance on the windows that would not come off. We went to the dealership to get the issues resolved, we paid a lot of money for a vehicle that we expect to look nice. We were told that it was a used car and were pretty much shoved off. We even talked to the guy who detailed the car for Bommarito and we were told that they knew about the window issue and chose not to say anything to us. So after hours of back and forth we finally got them to agree to detail it themselves. We dropped the car back off and Bommarito Cadillac detailed the car to remove the substance. They were able to get the substance off of the rear window but not the rear driver and rear passenger window. After inspecting the car we noticed that now the rear driver and rear passenger windows had scratches on them due to them trying to remove the substance. There was no apologies, no eagerness to fix the issue, nothing. They said they weren't going to pay to replace the windows and that "I could buy the car back and sell it to someone else as is for more than what you bought it, clearly look at the lot there's not much out there". We said we just want the windows fixed since now they have visible scratches due to their work. We were told that someone would call us, no one ever did. When we told them this we were told "that's not my job" things were constantly pushed off to someone else. We showed up to the dealership 5 times in two weeks! Then were treated extremely rude, talked to in a very dismissive annoyed manner, they constantly rolled their eyes at us, very snippy. We were told that now someone else would be handling our problem and once again waited days for a phone call. Anytime we called we would get forwarded to voicemail, told they were in a meeting or told someone wasn't in. Seems as if there is never a manager there? We have had to deal with two managers and still nothing is being resolved. This has been ongoing for weeks now with still not help. We just want the issue resolved, our windows replaced. The customer service we have been giving since this ordeal began has been horrible. They treated us great when buying a car from them but, now we are being treated like a nuisance. I am highly disappointed in how dragged out this is becoming and how we have to track people down to a problem fixed that was done by them!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Abbey, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Bommarito Cadillac (636) 477-5397

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Bommarito St. Peters

Located just outside of St. Louis Missouri right off hwy 70 at the Cave Springs Exit we are your leading new and used St. Louis St. Peters Ellisville Manchester Hazelwood Columbia Florissant and Wentzville Mazda Cadillac Volkswagen and Certified PreOwned dealer. At Bommarito St. Peters you?ll find a huge selection of quality new and certified used cars trucks and SUV's. We?re pleased to be the #1 volume certified pre-owned Cadillac dealer in the South Central Region and part of the #1 dealer group in Missouri making it easier than ever to help you find the right vehicle for you.We want to be your dealer for life!

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