Van Chevrolet Cadillac in Kansas City including address, phone, dealer reviews, directions, a map, inventory and more

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100 NW Vivion Rd.
Kansas City, MO 64118

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Sales: 816-368-2034

Used Cars: 816-272-1063

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Van Chevrolet Cadillac

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

574 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

What a poor experience I had at dealership today when I...

Reviewed by T.r.November 12, 2021

What a poor experience I had at dealership today when I took my car in for vibration issues. I was told the tires have flat spots because I don't drive my car enough. I only have 8,000 miles on vehicle and attempts to communicate with management at dealership goes unanswered pushing blame on me. Very unprofessional time and time again. Dishonest beware

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Mr. Ruiz, I apologize for the experience you had at our dealership last week. I know that The Service Director, Craig, is working with you to try and resolve concerns that you are having with your vehicle. In the meantime, if you have any questions, please reach out to me at 855-971-8381 or kkloth@kcchevycad.com. Sincerely, Kim Kloth - Customer Relations Manager Van Chevrolet Cadillac

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

From viewing to negotiations to finance was Good...

Reviewed by meagle385September 07, 2021

From viewing to negotiations to finance was Good experience.. gentleman had attitude when we turned down extended warranty and gap insurance. Alot of lack of communication between departments and customer.wasted alot of time waiting and returning to pick up vehicle because of lack of communication

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your positive feedback! We will look into those concerns and improve on that in the future!

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Our dealers Scott & Mazin was fantastic to work with, and...

Reviewed by ldpiiiJuly 05, 2021

Our dealers Scott & Mazin was fantastic to work with, and our financial rep Chris was amazing. Very easy smooth process. We will definitely continue to do business here.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your positive feedback, from all of us here at Van Chevrolet MO!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Van Chevrolet Cadillac

The Van Group is a premier trio of Chevrolet Cadillac & Subaru dealers located in beautiful Kansas City Missouri. With centralized easy-to-find locations Van has been a top choice for car shoppers not only in Kansas City but also in surrounding areas like Gladstone Platte Woods Parkville Riverside Independence Raytown Shawnee Overland Park and Olathe. The Van Group is proud to offer some of the best new and used Chevrolet Cadillac and Subaru vehicles in the Kansas City area!

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