Chevrolet, Subaru and Cadillac
New Car Dealership in Kansas City, MO
Overall Rating
4.7/5
Read dealer reviews
The Van Group is a premier trio of Chevrolet, Cadillac & Subaru dealers located in beautiful Kansas City, Missouri. With centralized, easy-to-find locations, Van has been a top choice for car shoppers not only in Kansas City, but also in surrounding areas like Gladstone, Platte Woods, Parkville, Riverside, Independence, Raytown, Shawnee, Overland Park and Olathe. The Van Group is proud to offer some of the best new and used Chevrolet, Cadillac, and Subaru vehicles in the Kansas City area!
Need service for your new Chevrolet or Subaru?
Van Chevrolet Cadillac's Chevrolet-trained mechanics can help.
Van Chevrolet Cadillac Reviews
Overall Rating
4.7/5
391 out of 409 people recommended this dealer
Overall Facilities:
1.5/5
Will never go back
Reviewed by upsetcustomer
in Kansas City, MO
December 02, 2020
I am highly disappointed in my service from Van. After calling to just talk to someone about my check engine light being on I was transferred to 6 different people. Once I got my car in I learned it was going to cost $149.50 just to look at my car- I should have walked out then.
Fast forward 3 hours, I get a call telling me multiple things wrong including an electrical problem their own sensors couldn't detect that would now cost me over $1k. Total repairs were going to cost me $3950! After a few attempts to call back and talk to a rep I decided to go pick up my car and take it to a mechanic. Here we found a small crack in a part that would be $125 labor. Needless to say for less than $300 (minus the $150 I paid Van for a small panic attack) I am back on the road and all is well. THIS is why I don't do dealerships and why I will always support local honest businesses.
Never again
Reviewed by David
in Blue Springs
April 10, 2020
I have already filled out two reviews. Since they were not very positive, I guessed they were not published. Let's see if the third time is a charm.
Let me make this as simple as I can. I will never set foot in this dealership again, nor would ever refer them to a friend or enemy.
Great Service!
Reviewed by Patricia Leonard
in Girard, Kansas
September 26, 2015
Chris was great--very professional, friendly, and super helpful! I have contacted him a few times with questions, since my purchase, and he has always graciously taken the time to answer all of them either through email or by phone. It was a pleasure working with Chris! He made my trading for the Cadillac a very positive experience! I love my car!!!
