100 NW Vivion Rd.
Kansas City, MO 64118

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Sales: 816-368-2034

Used Cars: 816-272-1063

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Van Chevrolet Cadillac

Overall Rating:

3.8 (out of 5)

83% recommend this dealer

778 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We trust the service department to take care of our

Reviewed by Teresa FDecember 08, 2025

We trust the service department to take care of our Subaru. They review the service history and make sure that we understand what is recommended now as well as what will be coming up for the next time we bring the vehicle in.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The service department is unethical.

Reviewed by medic1400November 25, 2025

The service department is unethical. I took my car in left it in the overnight check in, fill out the paperwork explaining what was wrong. Since it had a coolant leak they cooked the engine. Did an oil change before diagnosing what was wrong with it and then they diagnosed it wrong. I had it hold to a different mechanic due to the high price of what they wanted to fix. It discovered that the initial problem was a hole in one of the radiator hoses. They Diagnosed O rings went out the water and oil mixed completely wrong. They must’ve drove it without putting more coolant in it because. They cook the engine. I’m having to have a different engine put in. The service manager told me the mechanic told him I should put in a new short block. The part they destroyed.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It is easy to set up a service appointment.

Reviewed by PeteyNovember 10, 2025

It is easy to set up a service appointment. There are multiple dates and times offered. Everyone is friendly and helpful, they keep you informed and get the job done quickly!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Van Chevrolet Cadillac

The Van Group is a premier trio of Chevrolet Cadillac & Subaru dealers located in beautiful Kansas City Missouri. With centralized easy-to-find locations Van has been a top choice for car shoppers not only in Kansas City but also in surrounding areas like Gladstone Platte Woods Parkville Riverside Independence Raytown Shawnee Overland Park and Olathe. The Van Group is proud to offer some of the best new and used Chevrolet Cadillac and Subaru vehicles in the Kansas City area!

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