12300 30 Mile Rd
Washington, MI 48095

Get Directions

Sales: 586-623-4603

Used Cars: 586-281-2800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Serra Buick GMC Cadillac Kia

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

635 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best experience I have ever had at a dealership.

Reviewed by Chelsea from Macomb MIJanuary 02, 2026

Best experience I have ever had at a dealership. They were amazing and weren’t pushy at all.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for your kind words, Chelsea! I'm glad to hear that you had the best experience ever at Serra Buick GMC Cadillac. Our team strives to provide a welcoming and pressure-free environment, and it's wonderful to know that we succeeded. We look forward to assisting you again in the future! Sincerely, Randy Jackson, General Manager, (586) 281-2800

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We only go to Serra because of Bernard.

Reviewed by Ljupcho Grozdanovski from Macomb, MiDecember 28, 2025

We only go to Serra because of Bernard. He is the best! We will continue doing business with Bernard and Serra

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your wonderful review! I'm thrilled to hear that Bernard has made such a positive impact on your experience at Serra Buick GMC Cadillac. We truly appreciate your loyalty and look forward to seeing you again soon! Sincerely, Randy Jackson, General Manager, (586) 281-2800

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My experience at Serra Buick was exceptional.

Reviewed by Dean Thiemkey from Cottrellville. Mi.December 03, 2025

My experience at Serra Buick was exceptional. Very professional, honest, and attentive to all of my concerns. Nick was the best and knew the vehicle inside and out. I would highly recommend this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your thoughtful and encouraging review, Dean! I'm delighted to hear that your experience at Serra Buick GMC Cadillac was exceptional. It's great to know that Nick provided you with professional and attentive service. I truly appreciate your recommendation, and our team looks forward to seeing you again! Sincerely, Randy Jackson, General Manager, (586) 281-2800

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Serra Buick GMC Cadillac Kia

Thank you for your interest in Serra Buick GMC Cadillac. Our mission is to provide a pleasant buying experience and do everything we can to completely satisfy your needs. Please be assured that this is not the end of our responsibility. At Serra Buick GMC Cadillac our relationships continue after your purchase. We will complete your buying experience by providing unprecedented levels of service convenience and personalized attention. We value our relationship and we look forward to the opportunity to serve you.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top