Suburban Cadillac of Troy

Don't bother trying to ask a specific question or try to get some answers about your vehicle after you buy your car. Helping you after you buy your Cadillac is not what they do. Find another dealer

Terrible experience with dealer. Tried aggressively to upsell items over and above the advertised price. Rude business people and sales rep didn’t even bother to take us through the features upon picking up the new vehicle. Do not buy from this dealer!

We recently had an appointment with Amy to see a used car. We were on time, unfortunately the sales rep and the car was not ready. When we finally saw it , there were visible signs of rust that were painted over, when my husband looked underneath the car the whole underbody was completely rusted including the bolts that connect the body to the frame. When I flipped the seats back you could crusted mold and rust on the carpet. This car was in a serious flood. We went inside to tell Amy and she went to get her sales manager. When this xxxxxxx came out the first thing out of his mouth was , there’s been a mistake , this car is going to auction. He repeated that several times, like he had nothing else to say and for us to get out of his showroom. This guy was so arrogant. He also was not even dressed in a suit and tie, I mean, this is a Cadillac Dealership, what a poor representative of the company. Here we are 6 days later, and the car is still listed for sale and price reduced $300!! Does he think everyone is stupid, what a bold face lie he told us!!!