Serra Cadillac of Traverse City in Traverse City including address, phone, dealer reviews, directions, a map, inventory and more

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1747 S. Garfield Ave.
Traverse City, MI 49686

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Sales: 231-668-4201

Used Cars: 231-668-4134

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Serra Cadillac of Traverse City

Overall Rating:

4 (out of 5)

75% recommend this dealer

8 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Serra Cadillac highly recommended

Reviewed by B Moran from Traverse City June 13, 2022

My experience with Michael Sova was A-1! I started working with him a year ago, inquiring on used Cadillacs. Test driving etc. I took a break from car shopping... And then.....the perfect Cadillac became available! A brand new 2022 XT5. I immediately signed on the dotted line and brought the beautiful vehicle home. Michael explained everything, got me a great price, and kept me updated continuously throughout the process. Then sat in the car with me to explain the features and hook me up with OnStar and Bluetooth connections. I recommend Michael for your new or used car shopping and purchasing.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Cadillac CT4

Reviewed by Adolfo Yanez Jr from Muskegon mi April 13, 2022

Christie was awesome! So was the whole staff, from sales rep to Manger all the way to the final signing, overall it was a great experience and would definitely recommend.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent customer service!

Reviewed by Sharon from Rapid City, MIJanuary 19, 2022

Excellent customer service! Quick too! I will highly recommend Mark and Serra’s service dept to my friends and family. You can’t go wrong with this service department.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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