41350 Grand River Avenue
Novi, MI 48375
Sales: 248-780-8706
Used Cars: 248-780-8706
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 2:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 9:00am – 2:00pm |
See all dealerships near Novi, MI that carry Cadillac
Overall Rating:
3.8 (out of 5)
78% recommend this dealer
143 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Cocoa Kukla is the best she always on point with my car
Cocoa Kukla is the best she always on point with my car when I call she get me right in and out cocoa actually cares about your needs
Dealer Response
Thank you for your fantastic review, Damon! I'm happy to hear that Cocoa provided you with such excellent service at Cadillac of Novi. It's great to know that she is attentive to your needs and ensures a smooth experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Rebecca Clark | General Manager
Maximum rating = 5
Absolutely the best Service Department Because of
Absolutely the best Service Department Because of Cocoa.. Extremely knowledgeable and kind... Explains everything in detail. Sincerely D. Dzitkowski
Dealer Response
Thanks so much for your insightful feedback! I'm so glad to hear that you had a great experience with our Service Department and Cocoa. Our team strives to provide exceptional service, and it's rewarding to know that their knowledge and kindness made a positive impact. Whether it be for services, products, or sales, we look forward to seeing you again at Cadillac of Novi! Sincerely, Rebecca Clark | General Manager
Maximum rating = 5
was in the process of purchasing car - drove 30 miles to
was in the process of purchasing car - drove 30 miles to review the loan terms and rate. had my down payment ready of 5000. got their and the rep started beat boxing about i have to establish my insurance before he provide the financing terms? i ran out there and call my other cadillac dealer and purchase my car the same day. perhap he just sold my car to somebody else?
Dealer Response
Thank you for sharing your experience with us. I understand your frustration regarding the loan terms process and the communication you received at Cadillac of Novi. Your feedback is valuable, and I encourage you to reach out to us directly so we can address your concerns and assist you further. I appreciate your feedback, and we hope to improve our services for future customers. Sincerely, Rebecca Clark | General Manager
Maximum rating = 5
Thank you for making your way to Cadillac of Novi, your certified Cadillac dealer serving drivers throughout Novi and the surrounding areas. At our dealership, you'll find a solid selection of new Cadillac models for sale, as well as a carefully inspected lineup for pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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