15180 S Dixie Hwy
Monroe, MI 48161

Get Directions

Sales: 734-636-2699

Used Cars: 574-285-4244

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Allen Chevrolet Cadillac

Overall Rating:

4.1 (out of 5)

91% recommend this dealer

1892 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Lack of communication, would take days to respond… they

Reviewed by jwesty from IndianaAugust 30, 2024

Lack of communication, would take days to respond… they sent me an offer price, I accepted it. I asked for a bill of sale, and a week later said they couldn’t do that price. They looked at the wrong paperwork… 🤦🏻‍♂️

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi jwesty, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, John Allen, General Manager

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Josh went above and beyond to make sure I had a good

Reviewed by Just CandyAugust 15, 2024

Josh went above and beyond to make sure I had a good experience with Allen Chevrolet. Excellent customer service!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Just Candy, Thank you for sharing your experience! We're thrilled to hear that Josh went above and beyond to ensure you had a great experience with us at Allen Chevrolet. Your satisfaction is our priority, and we appreciate your kind words about our customer service. Sincerely, John Allen, General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Worked with this dealer twice.

Reviewed by jroach70August 13, 2024

Worked with this dealer twice. Both times we had significant savings. I worked with Alayna twice and she was fantastic. So was Michael in finance. The dealership took the time to shop around for best deal on the used vehicle I wanted, and didn't try to sell me on something else. We'll be back for our next lease, and maybe even our next purchase. Thanks Allen Chevrolet!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

jroach70, Thank you for your continued trust in us! We're thrilled that Alayna and Michael provided you with exceptional service and helped you secure significant savings. It's great to hear that we found the perfect vehicle for you without any pressure. We look forward to assisting you with your next lease or purchase. Thanks for choosing Allen Chevrolet! Sincerely, John Allen, General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Allen Chevrolet Cadillac

While shopping online or visiting Allen Chevrolet Cadillac in person we believe that car buying should be done your way. We want your shopping experience with us to be both pleasant and informative. If you're coming from Toledo just view our hours and map page for easy directions to our location at 15180 South Dixie Hwy. Monroe MI 48161. Then contact us to schedule a test drive!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top