Crown Cadillac Buick Honda Mazda in Holland including address, phone, dealer reviews, directions, a map, inventory and more

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196 Regent Blvd.
Holland, MI 49423

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Sales: 616-344-2337

Used Cars: 616-344-0014

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 5:30pm
Wed 9:00am – 5:30pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:30pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Crown Cadillac Buick Honda Mazda

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

242 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Chase Chambers

Reviewed by Clyde Bass from West Olive MINovember 02, 2021

We recently purchased a 2022 Honda CR-V at crown motors in Holland Michigan. Our salesman, Chase Chambers did an outstanding job. He was very professional and knowledgeable during the process of with us purchasing our new vehicle. His openly lines of communication was non point. I would highly recommend crown motors if you are the market of looking for a new Honda. Also, highly recommend asking for Chase as your salesman. Once again thanks to Chase for and outstanding job. Job well done!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great experience

Reviewed by Emiliya B. from Mundelein, IL September 29, 2021

We had a great experience this past weekend with buying from Crown Motors. Nate was very professional, helpful and easy to work with. Highly recommend.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you, Emiliya!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.8 (out of 5)

Very poor workmanship

Reviewed by BPage from Holland, MiApril 21, 2021

Looking at reviews I can tell why pretty much all of their 5 star ratings are from 2016. I have been a loyal customer for almost as long as Crown has been on Central Ave. in Holland. I have purchased a few cars and have had them serviced there. For over a year I have noted service has gone way down hill. From loose lug nuts after tire rotation, too unsecured air filter after oil change and their “safety check list” that their mechanics fill out are a joke. My issue for writing this, comes from work they performed on my Ram. I took to another shop to have them do repairs as I have not been happy with quality of dealership work. Shop found clunk that dealership couldn’t. It was combination of front brake caliper flopping around (missing caliper bolts) and very bad ball joints. This was same side that had been replaced a few months earlier (entire hub assembly had to be replaced as well as rotor and caliper), had gone through oil/ fuel filter change and brought in and “supposedly checked” same side because of tire pressure light. I took to another shop and now having to have everything that had a thread on it tapped as all bolts and holding nuts were cross threaded. I will never take another vehicle to their service department.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

The service manager would like to discuss your experience with you. Please email Trevor at tbeardsley@crownmotors.com.

Overall Facilities N/A

Customer Service 3

Buying Process 5

Quality of Repair 2

Maximum rating = 5

About Crown Cadillac Buick Honda Mazda

Crown Motors Limited began in April 1986 when Craig and Emilie Wierda purchased Ter Haar Venhuizen Cadillac Oldsmobile in Holland Michigan. Its now been over 30 years and we've grown to 5 dealerships and 10 brands to best serve our valued friends throughout this great state and abroad. We welcome you to stop in and experience the Crown difference. Our friendly and professional staff has no other wish then to fulfill your automotive needs in New or Used Sales and Service. We have recently been awarded by the people of West Michigan Best New and Used Car Sales and Best in New and Used car Service. We hope to see you see soon!

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