18900 HALL ROAD
Clinton Township, MI 48038
Sales: 586-569-4098
Used Cars: 586-569-4019
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | Closed |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | Closed |
See all dealerships near Clinton Township, MI that carry Cadillac
Showing the most recent reviews from Cars.com and DealerRater.
Lonnie was one of the best salesman I’ve ever dealt with
Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing
Maximum rating = 5
I I bought a used Cadillac XT4 in February, The
I I bought a used Cadillac XT4 in February, The dealership texted me a service reminder with two different packages for services offered. I made an appt online and selected one of the service packages offered on their website. When I arrived at the dealership for the appt. Randy gave me a list of things that were needed according to the mileage on the car and it was over $800. I told him I was only interested in the package I selected on the website. he said he had never heard of that, so I showed him on my phone that you can log into the website and make an appointment online and select the package. He would not acknowledge what i showed him, they would not service my car for the package price online. I spoke to Jared the service manager and he said that pricing was “not reality”. I explained to him that it is on the friendly cadillac website. He would not honor the package price that’s listed online. I wasted my time making an appt and going there Terrible customer service. He told me general motors does these offers and doesn’t tell the dealership. Not sure why he would want to offer that information to customers as it sounds unprofessional. I’ve bought 5 cars over the years from this dealership. I will take my business to Serra from now on.
Dealer Response
I'm very sorry for your experience we do value you as a customer, unfortunately some of the services you wanted on your vehicle are not all covered by that particular package. Sincerely, Jim Riehl
Maximum rating = 5
The labor fees are 190.
The labor fees are 190.00 dollars a total rip off. Won't go back
Maximum rating = 5
Jim Riehl's Friendly Cadillac offers a robust inventory of refined new Cadillac models for drivers around Sterling Heights, Rochester MI, Shelby MI and beyond. From sedans like the Cadillac CT4 and Cadillac CT5, to SUVs like the Cadillac XT5, Cadillac XT4, and Cadillac Escalade, these upscale vehicles set the standard for American elegance. You'll have access to information about every new Cadillac vehicle on our Clinton Township lot via our helpful online inventory. If one grabs your attention, head over to our dealership for a test drive. Our pre-owned inventory offers both a wide selection and competitive pricing. Our shoppers can look through popular offerings from Cadillac. When you're ready to find a used car near Warren MI and Shelby MI, head over to our dealership or explore what's available online. We can help you find an excellent vehicle in great condition with a price tag that's right for you.
Find out what your used car is worth with our appraisal tool.