Suburban Chevrolet Cadillac of Ann Arbor

Chevrolet and Cadillac New Car Dealership in Ann Arbor, MI

3515 Jackson Road
Ann Arbor, MI 48103

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Sales: 734-418-1400

Used Cars: 734-263-1310

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm
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Reviews of Suburban Chevrolet Cadillac of Ann Arbor

Overall Rating:

4.2 (out of 5)

94% recommend this dealer

1395 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

ALL of them he folks I came in contact were Friendly.

Reviewed by elanawilliams80December 02, 2025

ALL of them he folks I came in contact were Friendly. I got there 30 minutes early and was still taken in. Unfortunately one of my courtesy oil changes had expired. That wasn't cool in my opinion. It was calculated on months and not when I actually had service done. Next car I will negotiate that better perhaps.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They sell vehicles without inspecting them.

Reviewed by ronnie7898November 28, 2025

They sell vehicles without inspecting them.And then the last minute they tried to repair the little things to sell you a broke down vehicle

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

You purchased this Silverado As-Is. A video was sent to you prior to purchasing this vehicle indicating that the check engine light was on. This was made fully aware to you prior to purchasing this vehicle and you agreed to do so. That being said, we still offered to assist you after the sale until you began to negatively review our dealership on multiple platforms. Your threatening demeanor to the staff is also something we can no longer tolerate.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I am very happy dealing with this dealership, especially

Reviewed by KEVIN DAIMI from Farmington Hills, MichiganNovember 28, 2025

I am very happy dealing with this dealership, especially my salesperson, Faris Fatouhi. He is honest, caring, professional, and ethical. He treated me not as a customer but as a friend. He is very trustworthy.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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Want more details on Chevrolet or Cadillac vehicles?

Chevrolet

Blazer, Blazer EV, Colorado, Equinox, Equinox EV, Malibu, Silverado 1500, Silverado 2500, Silverado 3500, Silverado EV, Suburban, Tahoe, Trailblazer, Traverse, Trax

Cadillac

CT4, CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, OPTIQ, VISTIQ, XT4, XT5, XT6
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