Cadillac
New Car Dealership in Southborough, MA
Overall Rating
4.7/5
Read dealer reviews
Long Cadillac of Southborough looks forward to the privilege of earning your business. Our highly trained, professional staff is dedicated to providing you with unmatched customer service before and after the sale. For decades, we have been the trusted source for new and used Cadillac sales, service, parts and financing. Thank you for granting us the opportunity to be your Cadillac automobile dealer!
Long Cadillac also has a service department if you need ongoing support with your new Cadillac, Long Cadillac has Cadillac-trained mechanics and uses the highest quality parts. If you are in Southborough, Long Cadillac should be your dealership!
Long Cadillac Reviews
Overall Rating
4.7/5
27 out of 29 people recommended this dealer
Top-Notch Customer Experience
Reviewed by ERIN DEFOYD
in Central, MA
February 01, 2020
I can not say enough about my experience at Long Cadillac. I was referred by a friend that has worked with Long over the past several years; his referral was nothing short of spot-on.
The atmosphere at Long sets the gold standard for what every car dealership should strive for. My Sales Associate, Ron, greeted me with a smile and was eager to answer my questions. He was extremely knowledgeable and took the time to understand exactly what I was looking for. During our visit, we were also warmly greeted by Tom, the Sales Manager, who solidified that we were truly in the right place.
On the day of pick-up Ron remained in contact with me to ensure a seamless transition. When I arrived at the dealership he had the car ready and was excited to go over every inch of my new vehicle.
Even after leaving Long, the experience hasn't ended. Ron has remained in contact with me to answer any additional questions and to ensure I?m completely satisfied.
All any customer wants is to feel valued and listened to; Long Cadillac certainly drove those feelings home. They deliver a top-notch customer experience and have certainly gained a lifetime customer in me!
Low pressure and straight forward
Reviewed by GopalanA6
in Bedford
December 08, 2017
The sales manager and staff were cordial. I dislike car buying because it’s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
John I.
Reviewed by John I.
in Tewksbury MA
August 16, 2017
I purchased a used 2012 CTS in July and I must say it was one of the best dealerships I have ever dealt with. From Hank Landry in Sales to Brian and Andrew in Service they a truly a pleasure to deal with. I would recommend this dealership to anyone, you will not go wrong. I thought the pricing was fair and the car was in outstanding condition, it was obvious that it had been completely serviced and ready to go. I will not hesitate to buy from Long Cadillac again in the future,
