395 Broadway,Route 1 North
Lynnfield, MA 01940
Sales: 978-624-1500
Used Cars: 978-624-1500
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:00pm |
| Tue | 7:00am – 5:00pm |
| Wed | 7:00am – 5:00pm |
| Thu | 7:00am – 5:00pm |
| Fri | 7:00am – 5:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Lynnfield, MA that carry Cadillac
Showing the most recent reviews from Cars.com and DealerRater.
I had an urgent matter with my 2020 XT4, where I put a
I had an urgent matter with my 2020 XT4, where I put a new battery in my car remote and then the car would not start. Could not even get in it. After finally being able to get into my car and no help whatsoever from OnStar, I decided to call the dealership. I plead with the person on the phone to find someone to help me, it was after 5:00, I am sure people were ready to head home and I was in a panic. The guy I was telling my issue to goes and gets Matt (don’t know his last name) but he is the shop foreman. He got on the phone and said don't worry, I know exactly what you need to do. In literally 5 minutes he walked me through and fixed my issue. I was so happy that I think I told him I was sending him a dozen roses and told my friends if he was single I would marry him lol. He is what every dealership and business needs. He obviously knows Cadillac vehicles and to jump in to help me resolve my issue, he was a superstar. If it was not for him, I would have had to deal with another annoying call with OnStar and waiting for a service to show up and they probably would not be able to troubleshoot my issue. I was also parked in a lot in the North End, which would have been very costly if I had to leave my vehicle there overnight. Whatever you pay him, you need to pay him more!!!
Dealer Response
Michelle, we're so glad Matt was able to assist you and resolve the issue with your XT4! Thanks for sharing this detailed feedback about your experience at Herb Chambers Cadillac of Lynnfield.
Maximum rating = 5
I did everything online and it was literally a wonderful
I did everything online and it was literally a wonderful experience, no pressure, no hidden fees, no hassle.. This dealership is bar- none
Dealer Response
Jeffrey, we're glad to know your online experience with Herb Chambers Cadillac of Lynnfield was hassle-free and transparent. Thanks for the feedback!
Maximum rating = 5
I special ordered a new Cadillac from Herb Chambers
I special ordered a new Cadillac from Herb Chambers Cadillac of Lynnfield in the beginning of 2021. Due to the supply chain issues that every auto maker experienced during 2021 - 2022, it took well over a year and a half for my CT5-V to arrive at the dealership. Ted Bouchard was my salesman and he and the sales manager Alex Perez continually kept me informed on the progress of my car. This is a 1st class dealership with professional personnel who care.
Dealer Response
Jim, we're glad to know that despite the long wait for your CT5-V, Ted and Alex kept you well-informed throughout. Thanks for sticking with us at Herb Chambers Cadillac of Lynnfield! Enjoy your new ride!
Maximum rating = 5
At Herb Chambers Cadillac of Lynnfield we take pride in our professional and no-pressure sales approach. Our friendly and knowledgeable staff is always available to assist you with your vehicle financing and service questions. Here at Herb Chambers Cadillac of Lynnfield we carry a full model lineup of new Cadillac vehicles including the CT4 CT5 CT6 Escalade XT4 XT5 XT6 and CT6-V. We strive to earn your business and want you to be a Herb Chambers Cadillac of Lynnfield customer for life! Call us today!
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