Durand Buick GMC Cadillac

Brought my vehicle in to have a repair on a design flaw for a 2012 Cadillac SRX. Common knowledge of the problem. Was told they would repair at my cost. The only work that was done was recall work. They told me they “ could not do my repair” held my my vehicle up overnight. Only to do recall work. I bought this vehicle because it was the most reasonable price. Do not bring your vehicle in for service unless you want a top dollar repair. Service department is stuck up, they are only interested in those folks that don’t care about what it costs for service. Not interested in budget minding folks. Now I need to find someone who will make my repair that will not break the bank. Unless you have cash to spare find someone else to do your repairs. Service manager is not pleasant

I recently had a great experience buying a GMC box truck here. From the initial phone call I had with the sales person, Ralph, I knew I was at the right place. I got a great financing deal with warranty, they fully prepped the truck including inspecting the vehicle, then delivered it to my shop the next day. I’ve been buying Fords for the last 10 years, but unfortunately the dealership I’ve been using has gone downhill. I got5 new 2021 ford vans this year, two of which had defective parts, I had to wait 3 months for a e brake cable that was defective. I will 100% be shopping with Baker the next time I have a need

Was interested in a particular car advertised the day previous, a red 2013 impala with just over 30k miles, one owner, and in mint condition. Unfortunately, I never got the chance to take the car for a test drive, nor had the opportunity to talk further with the dealer reguarding this car. If only the dealer would haved called me back to arrange a followup mtg, I probably would have purchased the car. It was exactly what I was looking for, low miles, one owner, excellent car fax and the price under 10k.