Chevrolet and Cadillac
New Car Dealership in Waldorf, MD
Overall Rating
4.8/5
Read dealer reviews
Welcome to Waldorf Chevrolet Cadillac!
We're committed to serving customers for life. Since 1961, we have served loyal customers who return again and again for their new and pre-owned vehicles purchases.
Why do people come back? Because our dealership is a family business that treats each customer as if they were a guest in our home. We stand on our guiding principles; like exceeding your expectations and providing outstanding reliability, service and value. It's important to us to build term relationships with our "guests."
We sincerely appreciate your business and look forward to serving you providing an exception automotive experience.
Our certified mechanics know how to keep your new Chevrolet or Cadillac fine tuned and safe. So if you are in Waldorf or the surrounding area, check out Waldorf Chevrolet Cadillac!
Waldorf Chevrolet Cadillac Reviews
Overall Rating
4.8/5
271 out of 279 people recommended this dealer
Internet queries are just troll bait
Reviewed by coach george
in Virginia
October 04, 2019
I found a 2011 Chevrolet Traverse LT w/2LT, their stock number FF1203C.
I both emailed and went to the website, just to check the mileage. When on their website a chat window popped up, so I decided to chat with "Shannon Simmons". I asked if the mileage listed was correct. She dodged the question and pushed for my contact info. That wasn't going to happen. After all, a 2011 with "1" mile is either a typo or a bait and switch. I am not going to identify myself or give details about myself until I received the answer to my question. I also emailed and received the same run around. I tried two different methods of getting clarification and still don't know the answer to the question, does the car really have "1" mile on it? Remember, it is a used 2011. If indeed, for some reason the Whole Car only has "1" mile on it I would be out there this afternoon. I suspect the engine was replaced and the new engine only has 1 mile on it.
BUYER BEWARE OF THE BAIT AND SWITCH!!!
Reviewed by Lisa M Fiore
in Middleton, Ma
July 27, 2019
BUYER BEWARE OF THE SWITCH AND BAIT! I was going to drive over 400 miles to buy a vehicle. I went back and forth for a few weeks about said vehicle and after negotiating a price, I had asked for a bill of sale to be written up so I could take that to my bank to get pre approved before I drove to the dealership. When I received the BOS, there were more fees added, the price of the car was wrong and they tried putting the freight in twice. So I telephoned the dealership and spoke to the financial manager who couldn't answer as to why the price was different, so he transferred me to a sales person. When this sales person got on the phone, he acted dumb as to why he was taking my call. So as I'm explaining, he's talking over me stating the wrong price of the vehicle. I raised my voice and I advised him that that was the wrong price I was told. He brings up the so call deal on the computer and as we are going over the price of the car, freight and all the fees. He kept playing with the numbers and the price of the car kept changing and he couldn't give me a straight answer. He had me on speaker phone, I guess he was apparently to lazy to hold the phone to talk to me. There was complete silence and I had to asked him to add up the numbers for the fourth time to bring the price of the car where it had been negotiated with the first salesman Miguel. I could hear girls laughing in the background, I could also hear munching and when I asked if he was still there, he said yes, I'm waiting on you. I was like, wait a minute, what? After going around and around with him, I swear he was trying to confuse me on purpose, I was appalled how unprofessional he was and had no care in the world, almost as if I was bothering him while he ate. So I told him I was done and hung up. I just couldn't believe that I was just treated that way and had I drove all the way to be xxxxxx around, did they really think I was going to sign on the dotted line? I really think they thought they had me over a barrel but guess what, I bought one in my home state right after I got off the phone with these unprofessional jerks!!
My Review
Reviewed by QIANA HIGHTOWER
in Waldorf, MD
December 17, 2018
Mr. Hightower was very thorough! Friendly and made time to explain everything necessary for me to feel comfortable with the purchase! Each and every person I encountered smiled and exhibited such professionalism. It took an entire team to get me off the lot with a new car. It has been such a blessing already. I am certainly grateful for each person that had something to do with making this a reality for me! Mr. Strickland, Jelani, Andrea, Tayyler, Chris, Brandon, and Mr. Hightower THANK YOU!!!
