Hertrich Chevrolet Cadillac of Salisbury in Salisbury including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

2531 N Salisbury Blvd
Salisbury, MD 21801

Get Directions
Visit Dealer Website

Sales: 410-713-4536

Used Cars: 410-713-4655

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Hertrich Chevrolet Cadillac of Salisbury

Overall Rating:

4.1 (out of 5)

72% recommend this dealer

32 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Hands down the best and quickest purchasing of a car...

Reviewed by EyemallinNovember 21, 2021

Hands down the best and quickest purchasing of a car ever! Nanci is the absolute best. A real down to earth make you feel like you’ve known each other forever vibe! No nonsense, no bs, all up front! They are beyond lucky to have her! We will be back! 8 hour trip but totally worth it!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

So So

Reviewed by Kev Williamson from Salisbury, MarylandJanuary 28, 2021

Service people never seem welcoming. Always hesitant of taking my vehicle there.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are sorry to hear your experience did not meet your expectations. Please reach out to our General Manager Steve Ball directly at (410) 749-7100. He would like to know more so that he may work to correct the situation.

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.3 (out of 5)

Screwed up an oil change

Reviewed by Jerry from Salisbury, MDJanuary 05, 2021

Oil change took over an hour, no other services requested. I discovered on the way home that the count-down meter was not reset and had to go back another day to have it reset.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Jerry, we are sorry for the inconvenience. Please reach out to our General Manager Steve Ball at (410) 749-7100 so we can learn more about your experience and continue to improve.

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

About Hertrich Chevrolet Cadillac of Salisbury

The Hertrich Family of Automobile Dealerships now has six locations the offer General Motors built vehicles. We have a history of putting our customers first. We sell quality GM vehicles at competitive prices and employee friendly courteous local people to assist you with your shopping experience.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top