Hertrich Chevrolet Buick of Pocomoke and Hertrich Toyota of Pocomoke in Pocomoke City including address, phone, dealer reviews, directions, a map, inventory and more

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1337 Ocean Hwy
Pocomoke City, MD 21851

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Sales: 410-600-3359

Used Cars: 410-600-3417

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Hertrich Chevrolet Buick of Pocomoke and Hertrich Toyota of Pocomoke

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

33 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

100% Worth the Drive to Pocomoke!

Reviewed by KellyinaCamry from Salisbury, MDAugust 25, 2021

I just purchased a beautiful new Camry Hybrid and I could not be happier with the experience I had at Hertrich Toyota of Pocomoke! Billy and Clarence worked seamlessly and tirelessly to find me my dream car. I truly appreciated their responsiveness, transparency, attention to detail, and professionalism. They had expert knowledge of the vehicles on their lot, which was critical in making my decision about models and features. The other Toyota dealership I got in touch with? They never even replied to me. The team at Hertrich Pocomoke were down-to-earth and genuinely a pleasure to make a deal with. When the opportunity arises, I will absolutely refer friends, family, and colleagues to them with complete confidence. Thank you, thank you, thank you!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.3 (out of 5)

service

Reviewed by Henry, Clay from princess anne, mdMarch 16, 2021

oil change and tire rotation, service was fine. always trying to sell additional services.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

1.8 (out of 5)

They don't service used cars. Salesman reset oil gage...

Reviewed by C.M. Taylor Jr. February 01, 2021

They don't service used cars. Salesman reset oil gage like it was just changed. When I changed oil it was very black and all filters were very bad . Recieved 1 car key and it broke in a month would not replace. Manager told me that they don't service used cars when they come in. With that my car could have had a lot of problems.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Hertrich Chevrolet Buick of Pocomoke and Hertrich Toyota of Pocomoke

With over 35 years of experience as a Chevrolet Cadillac Buick and Pontiac dealer business is still just the same as it was when we first began. We take care of our customers first. We sell quality GM vehicles at competitive prices and employee friendly courteous local people to assist you with your shopping experience. We also stay on the cutting edge of technology with the training of our many ASE Certified technicians. We realize that your time is valuable and we do everything possible to make sure that your vehicle is repaired in a timely manner and repaired right the first time. Our Sales Service and Parts departments are focus!

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