8750 Business Park Drive
Shreveport, LA 71105

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Orr Cadillac

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Going on 2 months after buying a caddy and still no tags

Reviewed by Steven Robertson from Marshall TxDecember 06, 2024

Going on 2 months after buying a caddy and still no tags or title, paid cash for it. Every time I call them ,they promise me I'll get tags and title by the end of the week. I do not recommend buy a car from them. When I threatened to have our attorney contact them they call me 2 weeks ago and said I would have title and tags by the end of the week 2 weeks ago. I DO NOT RECOMMEND ANYONE BUYING A CAR FROM THEM. JAMIE AND AL ARE THE ONES WHO HAVE BEEN BLOWING xx UP MY ARSE.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We work hard to provide a fantastic experience for everyone. It is discouraging to see that you had a negative experience. This has been sent to the Service Manager and GM to be addressed.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Dishonest employees from the salesman (Tevin) to finance

Reviewed by Leate from Shreveport June 05, 2024

Dishonest employees from the salesman (Tevin) to finance manager (Aaron) to the GM (Jefuia) would never patronize this business again. Purchased a vehicle and the next day the CEL came on. They had the vehicle a month to be exact and doing the duration, charged me for gap and extended warranty. I asked for gap to be removed and Aaron tried to be cocky and arrogant and state he would get his account to remove it once the deal is funded. I found out two months later, they never asked for it to be removed. In addition to that I was just informed I got an oil change plan that consists of 2 oil changes a year, total two years and was billed $1k for this package. Not one time was this mentioned or suggested to me.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We work hard to provide a fantastic experience to everyone. It is discouraging to see that you had a negative experience. This has been sent to the GM to be addressed

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Terrible experience, Buyer be aware.

Reviewed by Tim Hatchett from Cincinnati, OhioSeptember 01, 2022

Horrible experience. Called to purchase vehicle for 4 days. Client manager said Manager Jamie would call back. Never called back. Spoke with Shawna told her I was interested in 2018 Cadillac. Called her back was sent to a voice message that was full. Called back operator said she doesn’t have a voice mail so I left a message. No call back. Meanwhile, manage Jamie didn’t return calls for 3 days. Client manage Pablo text me. Told him story. He says he told manage Jamie I was trying to contact him. Now, Pablo has gone silent. No rude or nasty remarks. Cash customer.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Tim, This has been sent to the General and Service Manager to be addressed.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

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