Billy Navarre Chevrolet Cadillac

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Overview
Dealer Reviews

Chevrolet and Cadillac New Car Dealership in Lake Charles, LA

Overall Rating

3.7/5

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Give us a chance to earn your business. We are a family owned and operated business. We care about our customers. We have the largest selection of New and Used vehicles in SWLA.

Billy Navarre Chevrolet Cadillac's service reps and mechanics are Chevrolet trained and utilize the latest cutting edge technology to keep your car running smoothly.

Billy Navarre Chevrolet Cadillac Reviews

Overall Rating

3.7/5

16 out of 24 people recommended this dealer

Customer Service:

3.5/5

Buying Process:

3.3/5

Quality of Repair:

3.3/5

Overall Facilities:

3.6/5

Service Department is bad!

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

2/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Gail Thomas
in Lake Charles, Louisiana
September 10, 2020

I purchased my 2018 Chevrolet Truck brand new and they tried to screw me on the price. Now I’ve taken my truck to them 3 times in a year for problems that they can never fix. How do you not know how to work on your own product? We had to evacuate and my truck is broken yet again! Every time I go there they look at me as if I am bothering them and the looks on their faces makes you feel unwelcome! It’s not my fault that they can’t fix my truck! To top it off they keep your vehicle for weeks just sitting in the back of their shop while they expect you to find a ride back and forth everyday! I have pictures and proof of everything!

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Donnie was the worker and he needs to LOOSE his j

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Betty R Mitchell
in Lake charles
April 09, 2020

I got 371.00 worth of bad service donnie was the worst person I have ever meet I will never let Billy navaree fix nothing on my car ever again

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caring people

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by rick myers
in lake charles, la.
April 25, 2017

First time dealing with them. I was very impressed with the attention they paid to me along with meeting my needs. Thank you for going the extra distance.

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Pictures of Billy Navarre Chevrolet Cadillac

Picture of Billy Navarre Chevrolet Cadillac in Lake Charles

Dealership Contact Information

Billy Navarre Chevrolet Cadillac 1300 E College St
Lake Charles, LA 70605

Sales: 337-415-4684
Used Cars: 337-415-4688

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	7:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	1:00pm

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