Chevrolet and Cadillac
New Car Dealership in Jennings, LA
Overall Rating
4.5/5
Read dealer reviews
We're worth the short drive from Lake Charles, Lafayette, Abbeville, Sulphur, and Baton Rouge! We'll even deliver the vehicle to you if you live or work within a 300 mile radius! Bubba Oustalet Chevrolet Cadillac doesn't just sell cars, we actually help people. Come find out why our customers always say they feel like FAMILY!
Our certified mechanics know how to keep your new Chevrolet or Cadillac fine tuned and safe. So if you are in Jennings or the surrounding area, check out Bubba Oustalet Chevrolet Cadillac!
Bubba Oustalet Chevrolet Cadillac Reviews
Overall Rating
4.5/5
9 out of 11 people recommended this dealer
Exceptional Service
Reviewed by Fierros, Andrea
in Crowley, LA
April 14, 2020
Exceptional service. Great pricing! I would recommend them to everyone.
Service
Reviewed by CHRISTY trust GUIDRY
in Crowley,la
April 03, 2019
Very friendly and helpful. I had my car serviced and fixed my taillight because of moisture in it.
Poor customer service
Reviewed by Richard Doucet
in Jennings, Louisiana
November 10, 2017
It has been my experience when dealing with the service department that they need a total reorganization to improve customer service. The service at the Chevrolet and Cadillac dealership in Jennings does not favorably compare with other service departments that I have dealt with in other cities. There is little coordination between the parts and service personnel to show when a part has been received for a service. They fail to notify the customer that the part has been received so the customer can schedule their vehicle in for the required service. When talking to the service representatives, their reply is that they are too busy and understaffed to follow up on each customer. The parts department doesn’t always inform the service department that the part has been received. So the customer keeps waiting to be called by the service department. This call is usually not made. I would hope the management at the Jennings Chevy dealership make a change on how the service department operates to provide better customer service in the future. A larger service department would help tremendously.
