A member of the Cars.com family
A member of the Cars.com family
505 N Mayo Trail
Pikeville, KY 41501
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | Closed |
See all dealerships near Pikeville, KY that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
4.6 (out of 5)
92% recommend this dealer
38 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Service
Very poor service department, I had an appointment for a recall. I made an appointment and when I got there the mechanic said I had to take my vechile to someone and get the pike cut off because they could not do it. I got the pike cut off and went back to the dealership and waited an hour and they came out and told me they didn't have the parts. I asked the service manager when they would have the parts in and he said they were on back order. So now I'm driving around in a car that sound awful and really loud, I will never buy or have a vechile serviced at this dealership. I also called GM headquarters and they were no help either.
Maximum rating = 5
Email Response
My overall experience was awesome. I found a car online by using their easy to navigate website. I sent an email.and in less than 2 hours I received and email and that was after hours. I ended up not buying the car only because I decided to keep.mine a little longer. But when I do make the decision to buy definitely going to Walter's
Maximum rating = 5
Review
Very easy to deal with. Nice people. Wasted non of my time.
Maximum rating = 5
Walters GM Automall is a Certified GM Dealership located in Pikeville Ky. Loaded with Inventory of GMC Chevrolet Buick and Cadillac and all brands of used vehicles. Walters GM has used vehicles to choose from including Trucks SUV Mid Size SUV Cars ATVs Motorcycles and much more. Serving most in the eastern Kentucky area Walters is eager to reach out to customer all over the U.S. and will do what it takes to satisfy our customers. Providing first class customer service Walters GM Automall strives to satisfy their customers nationwide.
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