Leachman Buick GMC Cadillac in Bowling Green including address, phone, dealer reviews, directions, a map, inventory and more

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2012 Scottsville Rd
Bowling Green, KY 42104

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Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 6:30am – 7:00pm
Tue 6:30am – 7:00pm
Wed 7:00am – 5:30pm
Thu 6:30am – 7:00pm
Fri 6:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Leachman Buick GMC Cadillac

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

103 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Shady

Reviewed by JB from Kentucky May 19, 2022

Shady….. I called about an F150 they just got in, we were driving 2 hours to look at it and shared we would stop in before going to look at another truck in Indiana. We gave our ETA and we’re literally 10 minutes away when I got a text from our sales guy saying someone was there to look at the truck and they couldn’t hold it but to come on anyway. From there the whole deal felt pushed, if we wanted to do In house financing and this other person didn’t then we had first dibs and could get the truck. We did the financing to take delivery and not have to drive 2 hrs back to pick it up. Looking back I don’t believe anyone was there when we got there the truck was in the shop which he had said they hadn’t looked it over yet so how could someone have test driven it and wanted to buy within 10 minutes it’s back in the shop on a rack with hood up. We got the truck, AFTER we signed all the paperwork and then the sales guy hands me a key he says oh this says 2 keys but the guy has to bring the other back, so I called to ask can we ask them the door code since we only got ONE key and were told, you’ll have to call a dealer, ford wants $95 to give me the factory code,and we’ve had the truck two months and still no key! The sales mgr sent an email and it said if I can’t give a perfect score let them know. I emailed back and asked can you follow up on the 2nd key for me. Another month later…. crickets, no response at all to my email. I can’t even reset the code on the door without the 2nd key fob and they want $300 for a fob and being not factory that stil may not work because you have to have BOTH key fobs to reset it. This dealer might be good if your buying a new GMC/chevy/Buick vehicle but a used ford they just wanted it gone. That’s my perspective. Had I to do over when I got the text from Matt to say that someone was there to look at the truck I wish I had just said thank you and gone on to the other dealer, but the truck had low miles it was hard to pass up and I do love the truck but I would caution anyone looking at a used car on the BS they may feed you to pressure you into buying.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

No customer service or support after the sale.

Reviewed by Darrin E from Bowling Green, kyApril 27, 2022

Buyer beware, Leachman does not value customers or care after the sale. I purchase a vehicle from Leachman. While the deal was ok, I soon found that customer service and support are non-existant after the sale. Not only have they not corrected the sale issues, but warranty work as well Over 2 months trying to get into the promised service so far. They will not return calls or follow up as promised. I was literally told to find another dealer to fix the issues they promised to fix.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Amazing experience

Reviewed by Heather from Caneyville, KY February 22, 2022

My salesman Dell was amazing . After purchasing my first car about a year ago he has kept in contact checking on the vehicle.After it was totaled, He reached out to me and worked so hard to find a vehicle that best suited me.. thanks so much for your hard work and dedication. 💜

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Leachman Buick GMC Cadillac

Why buy or service your vehicle at Leachman?

-We have extended service hours on Monday Tuesday Thursday and Friday from 6:30am to 8:00pm
-We provide a shuttle service or loaner while working on your vehicle
-Leachman has a NEW State of the Art Customer Lounge featuring free WiFi iPads for kids and refreshments.
-We are the ONLY DEALERSHIP in the area with Sales Consultants that are NOT ON COMMISSION. They are here to help you to answer your questions and help you buy what's best for you not what's best for them.

Set up an appointment now with our Customer Care Team to see why we continue to be KY's #1 GMC dealer!

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