A member of the Cars.com family
A member of the Cars.com family
5400 Westside Drive
Dubuque, IA 52003
Sales: 563-239-2187
Used Cars: 563-239-2190
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00am |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00am |
| Sat | Closed |
See all dealerships near Dubuque, IA that carry Chevrolet, Honda, GMC, Cadillac, Buick
Overall Rating:
3.5 (out of 5)
95% recommend this dealer
271 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Richardson said my truck was safe and there was nothing
Richardson said my truck was safe and there was nothing wrong with it. Shout out to McGrath and there service dept. Whole new rear end and all factory warranty work. Never recommend Richardson to anybody
Maximum rating = 5
I need a new key fob. I’ve been trying to get one through...
I need a new key fob. I’ve been trying to get one through my local dealership Richardson Motors. I’m actually pretty glad they ordered the wrong key for me, because now I won’t have to deal with worrying going on with my car. I’ve was given two quotes, one when they were expecting my key fob. That one was reasonable. The next was when I took my car in to get the key cut and programmed, that one was the crazy insanely high one. The team, especially the receptionists, are extremely unprofessional. What’s the point of even having a receptionist if you’ve got an automated system that tells you what number to push for what you’re looking for? Also what’s the point of having glass doors if you’re not going to look out of them? I still cannot believe I was told “I’ll have to go look for your car.” Even though I parked it right outside the main bay. Like I said before, I’m actually pretty thankful they ordered the wrong part for me.
Maximum rating = 5
Very quick in communication. Very easy to deal with. I am...
Very quick in communication. Very easy to deal with. I am sure if I have any issues in the future they will be helpful as well. Impressed with friendliness and their speed
Maximum rating = 5
Richardson Motors is a family owned and operated GMC Buick Cadillac and Honda new and used vehicle dealer and service center. We have proudly served the Dubuque and surrounding communities for over 50 years.
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