Community Motors in Cedar Falls including address, phone, dealer reviews, directions, a map, inventory and more

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4521 University Ave
Cedar Falls, IA 50613

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Sales: 319-774-2658

Used Cars: 319-774-3306

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Community Motors

Overall Rating:

3.8 (out of 5)

67% recommend this dealer

30 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very nice both manager and salesperson and had answers to...

Reviewed by TinachudarryNovember 12, 2021

Very nice both manager and salesperson and had answers to all of my questions and concerns

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worse service ever

Reviewed by MAD CUSTOMER from CEDAR FALLS IOWAAugust 21, 2021

Worse service I've ever incountered first I explained my credit score was not the best and my down payment was not very much for 3 days I got OH WE'LL get you approved I never got call backs when they said they would in other words just very rude people and no respect becouse I'm on SSI not rich I'd look somewhere else for a car

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

I regret that we did not provide better communication with you, and promise you that it had nothing to do with your income status. We would really like to discuss this further, to try and improve your experience with our dealership. Please call us at 319-277-5010, and ask for the General Sales Manager, Clyde.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

UPDATE from AngryDaughter

Reviewed by AngryDaughter... Now Happy! from Cedar Falls, IAMarch 15, 2021

This website does not let me edit my review, so I'm leaving a new review. **3/15/2021 UPDATE** I just spoke with Jim Skarlis, owner of Community Motors. We had a nice conversation, and we all agreed that this situation was unfortunate and it could be fixed. The tangled lines of communication have been unknotted -- Community Motors is taking the car back!! Mr. Skarlis is a class act - kind and understanding, and I am eternally grateful for his willingness to hear us out and work with my family to bring this to a close in a manner where no one goes away mad. Mr. Skarlis has restored my faith in the Community Motors car buying experience. ❤ ---------- BACKGROUND: Community Motors, Cedar Falls Iowa, sold a new car to my parents, who are in their 90s, a couple days ago. For a variety of reasons, this sale should have never happened. The car was driven a couple miles, parked in the garage. When we became aware of what happened, we had tried to work with the dealership to return the car. The conversation was pretty short - the person we spoke to at the dealership refused to consider taking the car back. I feared that the dealership had taken advantage of my elderly parents.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you so much! We are very happy that this situation has been resolved to your satisfaction, and appreciate your time in updating your reviews. We're sorry for the breakdown in communication that led to this, and encourage you to please reach out to us if we can be of service in the future. Thanks again!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Community Motors

Let us introduce you to our staff show you some of our special vehicle offers and take you through our complete line of new and used inventory. We can help you find exactly what you are looking for.

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