Chevrolet and Cadillac
New Car Dealership in Muncie, IN
Overall Rating
4.3/5
Read dealer reviews
Welcome to American Chevrolet Cadillac in Muncie, Indiana! Our dealership provides unmatched customer service and a great selection of used and new Chevy and Cadillac vehicles. Contact us or stop by today and see why so many customers trust American with their automobile needs. With a service department, financing specialists, parts ordering and more, we are your complete Chevrolet and Cadillac dealership!
If you're looking for service for your new Chevrolet or Cadillac, All American Chevrolet Cadillac of Muncie's trained mechanics can help keep your new car running like new. So give them a call!
All American Chevrolet Cadillac of Muncie Reviews
Overall Rating
4.3/5
19 out of 23 people recommended this dealer
Scammers
Reviewed by JDay
in Muncie IN
July 26, 2020
I have purchased 2 cars from there. Came in to purchase a 3rd, they lied to my face, tried to give me the wrong trade in value for my vehicle and listed my vehicle for 2 years older than it was so the value would be lower. They told me they had vehicles on the lot they didn’t have. I will not do business here again. Since the dealership was purchased by a new owner it has turned into garbage, a bunch of liars and thieves!
Can't Keep Promises and don't seem to care.
Reviewed by HailtotheGM
in Muncie, IN
July 31, 2019
I ordered a part from here on Monday, and specifically asked how long it would be until it came in. They told me it would be overnighted, so it would probably be Tuesday morning, but if not it would be on Wednesday and that they would call me as soon as it came in. I was satisfied with that, so I paid for the part and went along.
Since it's late Wednesday and I haven't heard from them yet, I decided to call back to check on it. I was told that the part was on back order, so they couldn't tell me when it would be in. I asked for any kind of rough estimate, and he couldn't give me anything. I told them I already paid for the part, and I ordered it based on the delivery date I was given because I need it in hand by Friday. All he could give me was a non-committal "Let's hope."
No, let's not hope. Let's get me the part I ordered within the time frame I was promised.
Looking into other options for ordering the part, and I'll probably have to pay extra to have it shipped to me quickly since I've lost several days on back-ordered part they never saw fit to inform me about. Hopefully if I do find it elsewhere, I'll be able to get a refund from them as I prefer to not do business with people who can't keep their promises and don't seem to care. I bought my last truck from them, but I don't think I'll be going here for my next one.
American Cadillac-Muncie
Reviewed by Cyrus-mccain, Alexandria Sh
in Marion, IN
November 09, 2018
Stellar service!!!! I will travel to Muncie to have my vehicle serviced even though I work in Indy. I will purchase my next Cadillac from here as well. Unbelievable service!!!!
