McGonigal Buick, Cadillac in Kokomo including address, phone, dealer reviews, directions, a map, inventory and more

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2828 E Markland Ave
Kokomo, IN 46901

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Sales: 765-681-0786

Used Cars: 765-681-0789

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of McGonigal Buick, Cadillac

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Disappointing Dealership, Beware!!!

Reviewed by Cleverly Lockhart from Logansport, IndianaOctober 12, 2022

I went to McGonigal's for an insurance body repair of my front bumper on my 2011 cadillac CTS4 (pearl white). WOW I could never get the estimate. For over a week I am being told "we started on it, it is just not ready yet". I drove several times being promised each time when it would be ready. It wasn't and I drove 30 miles one way each time. I had to take my car to Lockhart Cadillac and those folks took great care of me. I did recently visit the dealership thinking I would trade my 2016 Chevrolet Cruz for a larger vehicle. But to be rather honest I am a little scared to do business with McGonigal's or any dealership they're affiliated with. I am sadly disappointed...

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, it is disappointing for us to hear that your experience was anything less than great. We strive to be better than this.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Very friendly.

Reviewed by JeffMay 07, 2022

Very friendly. Very helpful. Bought from out of state and had the car shipped to me. Could not have been more helpful.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I worked with Elliott, Brian, and Steve.

Reviewed by Ruben88April 02, 2022

I worked with Elliott, Brian, and Steve. It was a pleasure and I would highly recommend. Thank you all very much.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About McGonigal Buick, Cadillac

We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff show you some of our vehicle incentives and take you through our complete line of new and used inventory. We can help you find exactly what you are looking for.

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