Tom Kelley Cadillac in Fort Wayne including address, phone, dealer reviews, directions, a map, inventory and more

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625 Grand National Drive
Fort Wayne, IN 46804

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Sales: 260-338-4410

Used Cars: 260-338-4412

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Tom Kelley Cadillac

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

420 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Sevice, Excellent Work!

Reviewed by Walt from New Castle, INNovember 15, 2021

Excellent communication and customer service! Excellent service! TKC was able to get a trailer towing hitch specifically for my L.R. Discovery. All other dealers said all the parts weren't available. Other dealers didn't call back, even after contacting them several times. NOT TOM KELLEY! Tom KELLEY Land Rover, Jaguar, and Cadillac were able to schedule my appointment very quickly! A great deal of work needed attention. Turns out, I didn't know how to set my controls properly! So, Tom Kelley Land Rover showed me how to use the vehicles controls. The Service Technician sent a video of all the work needed and explained what was happening during the Service Work! The video contained additional information on how to use the controls properly. They provided a Courtesy Vehicle at no charge! The C.V. was nearly identical to my vehicle, just a newer year. All work was finished within 24 hours. I was unable to retrieve my Discovery before closing time so, they Brought it TO ME!!! No charge, just fuel I used for the Courtesy Vehicle, which was the same price charged as the gas station. I also needed a part painted. Their Auto Body Painter did an Exceptional Paint Job!!! Color matched Exactly! Beautiful! They also washed and vacuumed my car! I Highly recommend Tom Kelley Automotive Group for all your vehicles service! Even if you have to drive a bit further, They ate Worth the Trip!!! Thank You from a very satisfied Customer. Tom Kelley is now my Dealership for all service. And, when or if I'm looking for a new vehicle. I didn't purchase mine from T.K., but they treated me as if I had purchased from their company! Thanks again!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Tom Kelley Cadillac Team!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

CT5 purchase

Reviewed by Ct5 buyer from Roanoke, INOctober 28, 2021

Jason was very knowledgeable and helpful. The whole buying experience went very well. I have no problem with recommending Tom Kelley cadillac. A good place.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We love hearing about customers who have a great experience at Tom Kelley Cadillac and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Tom Kelley Cadillac Team!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

New star on Fort Wayne horizon!

Reviewed by Jag Dude from Marion, INSeptember 19, 2021

Had another great experience there with service department. Glad Cody got a promotion. He deserved it! Very happy to have this place closer to me than previous dealer I dealt with.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tom Kelley Cadillac Team!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Tom Kelley Cadillac

Tom Kelley Cadillac is a proud affiliate of the Kelley Automotive Group in Northeast Indiana. The Group is a family owned business founded by the late Jim Kelley in August 1952 the same day his son Tom Kelley was born. Since taking the helm Tom has expanded the Group's presence and its hallmark of community involvement. Currently the Group has grown to 9 dealerships representing 14 distinct brands in Ft. Wayne and Decatur IN. Our highly trained staff is here to continue the proud Kelley legacy and make the vehicle buying process a fun and rewarding convenient experience for our customers.

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