Tom Kelley Cadillac in Fort Wayne including address, phone, dealer reviews, directions, a map, inventory and more

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625 Grand National Drive
Fort Wayne, IN 46804

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Sales: 260-338-4410

Used Cars: 260-338-4412

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Tom Kelley Cadillac

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

440 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

HIGH QUALITY SERVICE

Reviewed by DAVID from FORT WAYNE INMarch 17, 2023

NOTHING BUT HIGH QUALITY SERVICE TREATED ME WITH HIGH VALUE. I WOULDNT GO ANYWHERE ELSE OR MY SERVICE EVERYONE IS A TRUE PROFESSIONAL. MY CAR IS ALWAYS WASHED AND READY OR ME WHEN THE SERVICE IS DONE.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best service center around.

Reviewed by Joanne Tarlton from Auburn, IN November 18, 2022

Best service department I have ever dealt with hands down! Such a clean nice waiting area. A shuttle service if you need it. They do the best they can to repair your car without over charging you for things you don't need. My car is always given back to me freshly vacuumed and washed with a snack waiting for me. You can't ask for more.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tom Kelley Cadillac Team!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great place, good products and wonderful service

Reviewed by David Bowles from Leo, INOctober 21, 2022

Everyone was prepared to provide the proper information at the right time. They listened and responded with information relevant to my requests. Jason Alt leads an awesome team.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Cadillac Team!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Tom Kelley Cadillac

Tom Kelley Cadillac is a proud affiliate of the Kelley Automotive Group in Northeast Indiana. The Group is a family owned business founded by the late Jim Kelley in August 1952 the same day his son Tom Kelley was born. Since taking the helm Tom has expanded the Group's presence and its hallmark of community involvement. Currently the Group has grown to 9 dealerships representing 14 distinct brands in Ft. Wayne and Decatur IN. Our highly trained staff is here to continue the proud Kelley legacy and make the vehicle buying process a fun and rewarding convenient experience for our customers.

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