Ed Martin Chevrolet Cadillac in Anderson including address, phone, dealer reviews, directions, a map, inventory and more

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5400 S Scatterfield Rd
Anderson, IN 46013

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Sales: 888-829-5147

Used Cars: 888-820-8794

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ed Martin Chevrolet Cadillac

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

273 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

The first person responded that he would help me as soon...

Reviewed by geroge47September 27, 2021

The first person responded that he would help me as soon as he could. I did not hear back until the next day. A second person I contacted gave me the info that the car was interested in had been sold. In the meantime a car at another dealership I was interested in was sold as well. Not very impressed with Ed martin

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We apologize for the first person not getting back to you in a timely manner. Please contact Clay Thompson directly at 317-751-2986 to discuss and see if we have any other vehicles that would suit you.

Overall Experience 3

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This sales man was the absolute worst I have ever felt...

Reviewed by 88reesAugust 16, 2021

This sales man was the absolute worst I have ever felt with. He approached me as I was looking at a truck and I asked to see the inside. Was all fine till I asked to test drive the truck he came back with if you can’t pay full asking price for the truck you can not drive it. (Knowing I’m a young buyer that’s fine but very rude) I was doing a inspection on the truck and loved it so he let me drive it. Drive it and then revived a phone call asking why we have been gone so long and making nasty remarks. I will not ever deal with this salesman ever again he’s worthless.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We sincerely apologize for the poor experience that you had. Alex and/or Clay will be reaching out to you today to discuss specifics and do everything they can to try to rectify the situation. Again, we apologize for your poor experience and will reach out soon. Clay Thompson General Sales Manager Ed Martin Chevrolet Cadillac cthompson@edmartin.com 800.395.8014 www.edmartin.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.8 (out of 5)

John helped us find a truck for my son. He was honest,...

Reviewed by angieshell12July 10, 2021

John helped us find a truck for my son. He was honest, kind and personable. He was good company during the entire process. I would definitely do business there again. Thanks John!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your 5-star review of John, Angie! We truly appreciate your business and look forward to working with you for many years to come. Have a great summer!

Overall Experience 4

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Ed Martin Chevrolet Cadillac

Ed Martin Chevrolet Cadillac in Anderson Indiana has a large inventory of new and used Chevrolet and Cadillac cars trucks and SUVs. If you would like to test drive a new Chevrolet Malibu Chevrolet Cruze brand new Chevy Sonic then come on down and take a spin. Or stop by and try out the all new Cadillac CTS or Cadillac SRX. The Ed Martin sales staff is more than happy to help you find what you are looking for! Visit Ed Martin Chevrolet Cadillac today for a new or used car in the Anderson Muncie and Indianapolis Indiana area.

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