Rizza Cadillac Buick GMC in Tinley Park including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

8425 159th St
Tinley Park, IL 60487

Get Directions

Sales: 708-271-9466

Used Cars: 708-271-9544

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Rizza Cadillac Buick GMC

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

3230 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service time poor.

Reviewed by Delia.grayJuly 04, 2022

Service time poor. Kept car 5 days. Response of evaluation was poor I had to call after an entire day and was told car had not been looked at even after I had made an appt. Once problem was determined, the service person was going to be off the next day so car could not be worked on. Absurd. I drive too far to get there and coordinate a ride back home to be so inconvenienced. The actual work performed is generally good but is it worth the poor service?!? My problem is with management. The front desk people were very pleasant and apologetic. Perhaps consider hiring more repair people.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The work was done on quickly and accurately.

Reviewed by NoScreenNameJuly 03, 2022

The work was done on quickly and accurately. The service people are a pleasure to work with and help a great deal. Car was vacuumed and washed - nice!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

I made an appointment but was still there 2.

Reviewed by SWEBERRNJune 30, 2022

I made an appointment but was still there 2.5 hours for an oil change. You receive a text message about if you need anything during your visit, just message. Asked for an update, no answer. After 2 hours I went to the service counter and asked about the car and even the guy at the desk said it had been a long time but just basically shrugged his shoulders and said it wasn't ready. When it was finally ready he was apologetic. But I drove an hour to go back to the dealership I bought it from, waited 2.5 hours and then drove an hour home. That is a lot of time out of my day for an oil change

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

SWEBERRN, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Overall Experience 3

Customer Service 3

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Rizza Cadillac Buick GMC

At Rizza Cadillac Buick GMC we are passionate about exceeding our customer's expectations by delivering a sales and service experience that is unequaled.
Our mission is to earn our customer's loyalty by providing the ultimate in service and professionalism.
Our award winning Sales Service and World Class Technicians provide the highest quality with integrity and enthusiasm. We go above and beyond
to make our dealership your first choice to purchase and service your vehicles.
At Rizza Cadillac Buick GMC we'll earn and re-earn your trust and confidence today and everyday.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top