A member of the Cars.com family
A member of the Cars.com family
8425 159th St
Tinley Park, IL 60487
Sales: 708-271-9466
Used Cars: 708-271-9544
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Tinley Park, IL that carry GMC, Cadillac, Buick
Overall Rating:
4.7 (out of 5)
93% recommend this dealer
3230 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Service time poor.
Service time poor. Kept car 5 days. Response of evaluation was poor I had to call after an entire day and was told car had not been looked at even after I had made an appt. Once problem was determined, the service person was going to be off the next day so car could not be worked on. Absurd. I drive too far to get there and coordinate a ride back home to be so inconvenienced. The actual work performed is generally good but is it worth the poor service?!? My problem is with management. The front desk people were very pleasant and apologetic. Perhaps consider hiring more repair people.
Maximum rating = 5
The work was done on quickly and accurately.
The work was done on quickly and accurately. The service people are a pleasure to work with and help a great deal. Car was vacuumed and washed - nice!
Maximum rating = 5
I made an appointment but was still there 2.
I made an appointment but was still there 2.5 hours for an oil change. You receive a text message about if you need anything during your visit, just message. Asked for an update, no answer. After 2 hours I went to the service counter and asked about the car and even the guy at the desk said it had been a long time but just basically shrugged his shoulders and said it wasn't ready. When it was finally ready he was apologetic. But I drove an hour to go back to the dealership I bought it from, waited 2.5 hours and then drove an hour home. That is a lot of time out of my day for an oil change
Dealer Response
SWEBERRN, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com
Maximum rating = 5
At Rizza Cadillac Buick GMC we are passionate about exceeding our customer's expectations by delivering a sales and service experience that is unequaled.
Our mission is to earn our customer's loyalty by providing the ultimate in service and professionalism.
Our award winning Sales Service and World Class Technicians provide the highest quality with integrity and enthusiasm. We go above and beyond
to make our dealership your first choice to purchase and service your vehicles.
At Rizza Cadillac Buick GMC we'll earn and re-earn your trust and confidence today and everyday.
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