526 Mall Dr.
Schaumburg, IL 60173

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Sales: 847-230-8240

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Patrick Cadillac

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

331 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We found Patrick Cadillac to be friendly and

Reviewed by Julie B. from Cary, ILJune 01, 2025

We found Patrick Cadillac to be friendly and professional. We appreciated our Client Advisor, Erin, for her knowledgeable and kind manner; so much better than pushy salespeople at other dealers! The entire process was easy and customer oriented. We even had an introduction to all of the tech on our new XT4 by Jordan (a great idea, but somewhat overwhelming)! I highly recommend this dealership!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, Julie, for your fantastic 5-star review! We're thrilled to hear Erin and Jordan made your experience friendly, professional, and customer-focused. We agree—getting to know your new XT4 tech is a great step, even if a bit overwhelming at first! We appreciate your recommendation and look forward to serving you again. – The Patrick Dealer Group Customer Relations Team

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Erin was fantastic, always available when I needed her

Reviewed by Yukon May 12, 2025

Erin was fantastic, always available when I needed her and everything she told me about the vehicle was spot on. Purchase day was as quick as I have every been through, the entire dealership was ready.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you, Yukon! We're so glad to hear Erin took great care of you and that your purchase experience at Patrick Cadillac was smooth and efficient. We'll be sure to share your kind words with her and the rest of the team—enjoy your new vehicle! The Patrick Dealer Group Customer Relations Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

5.0 (out of 5)

From the beginning to the End my car buying experience

Reviewed by Raid GhanimahMarch 26, 2025

From the beginning to the End my car buying experience was wonderful. I called about a vehicle I was interested in and Erin who was my sales consultant was amazing from beginning to the end. There was a no pressure environment to buy the vehicle and no arrogance like in some dealerships I have experienced. She went to bat to get me the best deal on a vehicle that was used but in amazing condition. Erin P. Was personable and just an amazing individual who deserves praise for her hard work and making the car buying process wonder experience. On my way out I also got to deal with Jesse who did my financing paperwork and final documentation and he was a friendly and amazing person and also personable. Thank you Patrick Volvo and Cadillac, keep up the great work and I love my car and the deal I got. I will recommend your dealership to others. Both you and Jesse should be commended for your integrity and going that extra mile. Exemplary of what the car buying experience should be.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Raid, Thank you for sharing your experience at Patrick Cadillac Volvo! We’re thrilled to hear that Erin and Jesse went above and beyond to earn your trust. Your positive feedback means a lot to us, and we truly appreciate you taking the time to share it. At The Patrick Dealer Group, we are committed to making a difference in the customer experience, and it’s wonderful to know we met your expectations. We hope you enjoy your new car, and we look forward to assisting you again in the future! Best, The Patrick Dealer Group Customer Relations Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Patrick Cadillac

We are a family-owned New and Pre-Owned Cadillac Dealership near you dedicated to serving you. A half mile from Woodfield Mall in Schaumburg, IL, & 2 blocks West of 355 of the Higgins Rd. exit. You’ll find all the latest and greatest vehicles in our lineup like the new Cadillac CT4, CT5, XT4, XT5, Escalade and the all-electric LYRIQ models among others, along with certified pre-owned and a plethora of pre-owned vehicles from makes and models of all types. Stay at home or work to save time & start shopping online with Patrick Direct Online Buying Tools. We'll even bring the vehicle you choose to you for test drive. Need Cadillac service? Schedule service anytime with our online service scheduling tool.

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