505 N Perryville Rd
Rockford, IL 61107
Sales: 877-536-6286
Used Cars: 855-577-2950
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Rockford, IL that carry Cadillac
Overall Rating:
4.9 (out of 5)
97% recommend this dealer
904 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Two representatives from the dealership were quick to
Two representatives from the dealership were quick to respond and were willing to help in any way they could.
Dealer Response
Hi Peter, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Subaru!
Maximum rating = 5
Friendly,easy to get appointments,fast service.
Friendly,easy to get appointments,fast service.We love our Subaru.They answer any questions we have
Maximum rating = 5
Worth the read!
Worth the read! Originally from Australia, I have had car-buying experience in both countries. The buying experience is very different here and there. Previously, in the US, my experience has been pressure from pushy salespeople, who have to run off to negotiate and get everything approved by a manager. Good price deals always came with specific conditions, like a set VIN that was already sold or accessories that were extra. The manager was always out of sight and inaccessible. I must say that the experience at Napleton was very open and without any of the pressure or sales manager isolation. We were immediately introduced to everyone we would need to talk to, including the manager, to make our decision. This experience was great, as was the finance step, and the after-sales follow-up has been superb. Thank you to the team for your effort. My wife and I will definitely return in the future.
Maximum rating = 5
At Napleton Auto Group we are dedicated to providing each customer with the best service we can possibly provide.
Customer satisfaction is the single most important focus of our business just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put we treat our customers the way we would like to be treated. We want every customer's experience to be as timely comfortable and satisfying as possible.
For over 80 years the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.
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