A member of the Cars.com family
A member of the Cars.com family
505 N Perryville Rd
Rockford, IL 61107
Sales: 815-209-0085
Used Cars: 815-209-0282
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Rockford, IL that carry Subaru, Cadillac, Porsche
Overall Rating:
3.8 (out of 5)
96% recommend this dealer
859 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Napleton Cadillac Rockford is the real deal
Thank you Napleton Cadillac Rockford for a pleasant car buying experience. I did most of my shopping around online and when I showed up to check out the car everything went smoothly. Any issues I had with the car were handled promptly by the customer friendly staff. Don't hesitate to shop here, these are good people.
Dealer Response
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Maximum rating = 5
Dealer was great and gave me a car because Cadillac had
Dealer was great and gave me a car because Cadillac had my part on back order for 2 weeks. Boo Cadillac!
Dealer Response
Thank you for sharing your concern. We are certainly dealing with many situations universally. I'm glad we were able to supply you with a new Cadillac Courtesy vehicle.
Maximum rating = 5
People were nice but they wouldn’t honor my coupon from
People were nice but they wouldn’t honor my coupon from my preferred dealer…was visiting family out of town.
Dealer Response
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (815) 398-0505 and we will do our best to make this better.
Maximum rating = 5
At Napleton Auto Group we are dedicated to providing each customer with the best service we can possibly provide.
Customer satisfaction is the single most important focus of our business just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put we treat our customers the way we would like to be treated. We want every customer's experience to be as timely comfortable and satisfying as possible.
For over 80 years the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.
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