1507 W. Ogden Ave.
Naperville, IL 60540

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Sales: 630-557-8800

Used Cars: 630-557-8800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Cadillac of Naperville

Overall Rating:

4.8 (out of 5)

86% recommend this dealer

296 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I’ve had the privilege of dealing with Ray Gandurski for

Reviewed by jks224May 24, 2025

I’ve had the privilege of dealing with Ray Gandurski for the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 black Lyriq wrapped in Pearl Light Green. It is the most beautiful and distinctive car you will ever see. Ray personally oversaw the entire process until it was done to perfection. It’s not an exaggeration to say that Ray has become more than a car salesman. From my first interaction and purchase, he’s become a trusted friend. I have never felt “sold” to but “advised,” never pushy, but consultative. His commitment and genuine care for his clients are unparalleled. What’s more, Ray’s support doesn’t end with the sale. He remains readily available for questions or whenever there is an issue with my vehicle which is rare. If necessary he works closely with service department to ensure quick and competent solutions. Ray is consistently there to offer expert guidance and thoughtful insights. Ray Gandurski is the epitome of a true automotive professional. He combines an extensive knowledge of Cadillac vehicles and the automotive marketplace in general. He has a passion for ensuring that his clients receive personalized and top-notch service. Each transaction with Ray and his team feels like a consultative process aimed at securing the best vehicle. He is dedicated to exceptional service, client satisfaction, and most importantly, building lasting relationships with his clients. I have purchased or leased new vehicles every year or two through many different dealerships over the past 60 years and never experienced the kind of excellent service that I experienced with Ray Gandurski and his team at Naperville Cadillac. Jean Singer

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Greetings Dear Jean! Thank you so much for your generous feedback! It truly means a lot to us and motivates our entire team to maintain the highest standards. I’ll be sure to share your kind words with Ray Gandurski and the rest of the Cadillac Team! If you ever need any assistance, please don’t hesitate to reach out to me or anyone on our team anytime. Enjoy your new car in good health! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 (Mobile)

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was actually looking to purchase another car, but ended

Reviewed by Anthony from Chicago, ILMay 04, 2025

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Anthony, Thank you so much for your generous feedback! It truly means a lot to us and motivates us to maintain our high standards. I’ll make sure to pass your kind words along to our Cadillac Team. If you ever need assistance, please feel free to reach out to me or our team anytime. Enjoy your new car! Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Jay the salesman was good the account, Sheri or something

Reviewed by rmuntonMay 02, 2025

Jay the salesman was good the account, Sheri or something like that left me very disappointed. When a customer says NO they mean No she wouldn’t listen. That was the respect you get from buying four cars from you. ,

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your candid feedback. I sincerely apologize for not meeting your expectations. Please rest assured that our team is dedicated to addressing this issue to prevent it from happening in the future. If you would like to discuss this further, please feel free to reach out to me directly at 630.355.2700 or spetrovic@flagcars.com. Warm regards, Stefan Petrovic General Sales Manager Cadillac of Naperville

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cadillac of Naperville

Cadillac is reinventing affordable luxury by providing outstanding value in the luxury market. Cadillac of Naperville?s sales team invests the time and effort to ensure that every purchase is stress-free. With one of the largest inventories in the Chicago area we offer a fabulous selection of new and certified Cadillacs as well as luxury used vehicles. Our service department is open Monday through Saturday to keep you on the road. One advantage of the service department is the NaperCare Advantage plan our exclusive plan protects our customers from the wear and tear of everyday life. We are committed to our customers and the Cadillac brand see the difference at Cadillac of Naperville.

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