Heritage Cadillac in Lombard including address, phone, dealer reviews, directions, a map, inventory and more

303 W Roosevelt Rd
Lombard, IL 60148

Get Directions

Sales: 888-499-5596

Used Cars: 888-840-6810

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Heritage Cadillac

Overall Rating:

5 (out of 5)

99% recommend this dealer

1185 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The sales and finance team were extremely efficient in

Reviewed by jst1864September 17, 2023

The sales and finance team were extremely efficient in getting me in and out the door.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent to work with, Pernell was fair and professional

Reviewed by Bob BJuly 15, 2023

Excellent to work with, Pernell was fair and professional that is all you can ask for.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Management must spend all day writing positive reviews

Reviewed by ThelawApril 12, 2023

Management must spend all day writing positive reviews cause this dealership is a joke. Owner not even listed on website. Body shop run by idiots. Read outside reviews reveal many of the same feelings. Poor quality work, no organization, lie to customers. Go to a real bodyshop and save yourself the aggravation!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your review I would like an opportunity to resolve your concern please contact Roger Fowler at 630-629-3300. Look forward to hearing from you

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Heritage Cadillac

Established in 1967 Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.

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