Southtowne Chevrolet Cadillac Buick GMC in Newnan including address, phone, dealer reviews, directions, a map, inventory and more

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695 Bullsboro Dr
Newnan, GA 30265

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Sales: 678-619-4133

Used Cars: 888-375-5306

Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu Closed
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Southtowne Chevrolet Cadillac Buick GMC

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

1422 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Initially, everything went well. I called the dealorship...

Reviewed by garrisceNovember 26, 2021

Initially, everything went well. I called the dealorship to see if a vehicle was available as I was driving several hours and didn't want to arrive and find it was sold or not on the lot. Staff verified it was available and held it until I could get to the lot. Communication/directions were great. Once we started the process to purchase, things changed. Since we were not trading a vehicle, the advertised price increased $1000. I refused to pay it and we came to an agreement. The day after purchase, I discovered that the vehicle was not what was advertised. It was listed as a SR5 Premium. While it had some features of a SR5 Premium, it was not, as verified when I was able to look up the VIN on Toyota. Some of the options listed were not present. When I called the dealorship back to complain that the vehicle was not the advertised model and was not the deal it was purported to be due to the difference in cost/resale value, I was told there was nothing they could do. The response was to read the small print at the bottom of the window sticker that states they are not responsible for differences between what they list and the actual vehicle. Ultimately, I understand this falls on the buyer but I would not have even driven to see this vehicle had I known it was not the desired model. Unfortunately, Toyota does not have badging to identify the different trim/option levels (SR5 vs Premium). I still feel that this was a bait/switch and caution anybody doing business with SouthTowne to verify every little detail or better yet, look elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Picked my truck and was in and out within thirty minutes....

Reviewed by Jpcalhoun429711@aol.comNovember 22, 2021

Picked my truck and was in and out within thirty minutes. Had a great experience.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Charles the sales person was very easy to work with....

Reviewed by Ronnie November 22, 2021

Charles the sales person was very easy to work with. Very helpful and courteous.5 stars!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Southtowne Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Southtowne Chevrolet Cadillac Buick GMC

Southtowne Motors helps keep Georgia moving. We are a family-owned and operated Chevrolet Buick GMC and Cadillac dealership. We serve the Newnan Atlanta Peachtree City and the surrounding communities. We typically keep around 1000 combined New and Used vehicles in stock to ensure you have adequate selection. Southtowne Motors sponsors the Boys and Girls Club of Newnan Toys for Tots Cell Phones for Soldiers many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.

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