Jim Shorkey Cadillac in Gainesville including address, phone, dealer reviews, directions, a map, inventory and more

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2355 Browns Bridge Road
Gainesville, GA 30504

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Sales: 888-379-2692

Used Cars: 888-379-3708

Hours Toggle

Sales Department

Sun 9:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun 9:00am – 4:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Reviews of Jim Shorkey Cadillac

Overall Rating:

3.7 (out of 5)

66% recommend this dealer

32 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Marvin Mattson - We've bought four cars and worked with

Reviewed by judywgoddardFebruary 15, 2022

Marvin Mattson - We've bought four cars and worked with him as a salesman and as an administrator. He has always been helpful, way beyond the duty. We thank him. We have always bought used cars and were treated with excellent service.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for the kind review! We're so glad Marvin continues to earn your loyal business and we'll be sure to let him know how much you appreciate his excellent service. Thanks for being a Mazda of Lake Lanier customer. We'll see you at your next visit!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Took our vehicle there while on vacation due to CEL, ABS...

Reviewed by coffeebean120 April 26, 2021

Took our vehicle there while on vacation due to CEL, ABS and many other lights on. Derek Mugge and the service department determined that the fuse panel in the engine compartment and the wiring harness burned up and it would be $3976 to repair. Had car towed home to Florida and it was just the battery. NOTHING burned up! NEVER trust this dealership!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

At Mazda of Lake Lanier, we are very dedicated to servicing customers in a fair and honest way. It is unfortunate that you feel as though you did not receive the outstanding customer service we strive to give each of our customers. We are concerned by your review and would like the opportunity to discuss it further you. Your satisfaction is extremely important to us and our company. Please contact our Service Manager, Amy, at your earliest convenience. She can be reached at 770-535-2200. Sincerely, Mazda of Lake Lanier

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was our first visit to Lake Lanier Mazda. We were a...

Reviewed by DAN.TROCHEJanuary 27, 2021

This was our first visit to Lake Lanier Mazda. We were a happy customer of Roswell Mazda but due to Trey Pettyjohn's personable attitude decided to try Lake Lanier since it is closer to our North Georgia mountain home. Was very satisfied with both the salesman and the dealership. Trey was honest and straight forward (very rare) and he got us very close to our price without a lot of negotiating. Trey even drove to our home the next day to return items left at the dealership. We were very satisfied with their friendly and polite service and we got just what we wanted.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for giving Mazda of Lake Lanier a chance! We are honored to earn your business and hope to see you again!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Jim Shorkey Cadillac

Buy or lease your perfect Cadillac from our team of passionate, down-to-earth individuals at Jim Shorkey Auto Group! With being in business for over 40 years, our team still strives to deliver dream vehicles to our customers every day. We have served the Western Pennsylvania, Pittsburgh and Ohio areas with our top customer experience and variety of brands. The Jim Shorkey team has branched out to the Atlanta, Georgia area with our Mazda and new Cadillac location and we’re excited to bring the same Shorkey customer experience with us! We're happy to serve the Gainesville, Georgia community and surrounding areas like Atlanta, Buford, Milton, Decatur, Peachtree City and more! Our team can't wait to help you drive home in your dream Cadillac! As a part of the Jim Shorkey Auto Group, our goal is to simply hear you say you received Your Deal, Your Way, What a Great Day! Our sales team has your best interest in mind to help you drive off in a Cadillac that best suits you! Not only will we help you find your dream car, but we'll also keep your vehicle in top condition with service, repairs and specials right here at our Atlanta dealership. Our A+ rating from the Better Business Bureau speaks for itself, so hurry into one of our two Atlanta, Georgia locations or check out our dealerships in Western Pennsylvania, Pittsburgh or Ohio to see why more drivers turn to us for award-winning auto sales and service. The Jim Shorkey Auto Group is now offering the following brands: Chrysler, Dodge, Jeep, Ram, Fiat, Kia, Mitsubishi, Ford, Chevy, Mazda and Cadillac.

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