Cadillac Mazda of Lake Lanier in Gainesville including address, phone, dealer reviews, directions, a map, inventory and more

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2355 Browns Bridge Rd
Gainesville, GA 30504

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Cadillac Mazda of Lake Lanier

Overall Rating:

4.3 (out of 5)

84% recommend this dealer

175 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I've purchased vehicles personally for 55 years and...

Reviewed by BillyOctober 21, 2021

I've purchased vehicles personally for 55 years and professionally 30 years and this is the worse dealer that I have had the misfortune to deal with ! Sales staff was great, admin. that processed paper was professional, but when you leave ,say good bye --- you're thru! I found an issue with a CPO vehicle a few weeks after purchase. The issue was verified by another Cadillac dealer who notified LLC. I'm now 15 months after notifying LLC , 115 text messages, numerous phone calls (most not returned) promises from " replacement on order, GM gift card in mail, dealer will issue check to cover cost" and the covid excuse as well as waiting on GM rep. Their ad says don't make a mistake, shop the Lake. It should say, don't make a mistake, GO ELSEWHERE !

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Dear Billy, Thank you for taking the time to speak with Amy Richardson to handle your concerns. We value your business. Sincerely, Cadillac of Lake Lanier

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Cadillac Don was very helpful over the phone when I was...

Reviewed by bwarbingOctober 06, 2021

Cadillac Don was very helpful over the phone when I was trying to reset the mileage for an oil change. It was very confusing and he walked me through it very graciously and we got it done. He showed extreme patience while helping me navigate the system.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share! We are so happy to hear that Don went above and beyond to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Cadillac Of Lake Lanier!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.8 (out of 5)

Great customer service! When we arrived we were met by...

Reviewed by JohnAugust 24, 2021

Great customer service! When we arrived we were met by Dave , our sales contact. Very friendly and courteous and knowledgeable about the car we were interested in. Very good experience!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

John, we are thrilled that your experience with Dave was so informative and successful! Thank you for choosing Cadillac Of Lake Lanier and for taking the time to share your excellent review. Safe travels and we hope to see you again down the road!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Cadillac Mazda of Lake Lanier

Cadillac of Lake Lanier is a top rated dealer in Northeast Georgia and Atlanta Area. We sell top-of-the-line Cadillacs to car buyers of Gainesville Georgia as well as residents of Buford GA Athens GA Cumming GA Duluth GA Lawrenceville GA Suwanee GA and All of Atlanta Georgia and its surrounding cities and counties like Gwinnett County Forsyth County Hall County Cobb County White County and Cherokee County.

If you want to test drive one of our luxurious and one of the most awarded Cadillacs including the legendary Cadillac Escalade or Cadillac Escalade ESV The Exciting Cadillac XT5 The Powerful Cadillac CTS-V and ATS-V.

Ready to buy? Get a price quote before visiting the dealership.

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