Heyward Allen Motor Company in Athens including address, phone, dealer reviews, directions, a map, inventory and more

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2590 Atlanta Hwy
Athens, GA 30606

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Heyward Allen Motor Company

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

67 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Super nice people here at this dealership!!

Reviewed by Hinterscher from Noble, ILOctober 16, 2021

I inquired a Ford Edge they had listed on auto trader and car gurus for sale. I sent my request in to be contacted. The rest is history because we drove from ILLINOIS to Georgia to buy the edge. I would definitely recommend this dealership, super nice people here. It was ready and parked by the front door when we arrived from our 9 hour drive. Thank you Ken Evans.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Unacceptable

Reviewed by angrybird from Chapin,SCOctober 16, 2021

I reached out to them inquiring about a vehicle I had seen online. The first question that I asked the sales person was if the vehicle was available? I was told that it was, so I went on to give them my information so that someone from financing could contact me. I started this transaction around 1 pm and waited until 6 pm before I contacted them again. It took me 6 phone calls in order to get someone from finance on the phone. I could tell by his tone that he really did not want to be bothered in regards to this vehicle. Right before I gave him all of my information he informed me that the vehicle was on a overnight test drive. At that moment I was furious. I asked him why couldn't you all tell me this earlier today when I first called in? They had wasted very valuable time I could have used on my search somewhere else. I spoke with a manager about how this transaction was handled, but the only thing he did was make excuses as to what contributed to this. For them to be a established dealership they should have a system in place that informs the sales team on which vehicles are on hold/unavailable. After all of this I will not be returning nor will I recommend them. Thank God that I did not take the 3 hour drive there to test drive the before I called.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for your response. Please call our sales manager or general manager. We would love to be able to reply to you.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great

Reviewed by Brian A from Toccoa, GASeptember 23, 2021

Great overall experience! No problems at all from start to finish. Would use this dealer again without hesitation. Great selection and pricing which is hard to find right now.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Heyward Allen Motor Company

Thank you for your interest in Heyward Allen Cadillac GMC Buick! Our dealership has been proudly serving the Athens area for more than 65 years and we have a continued commitment to providing exceptional customer service to every guest that visits us. You can trust that Heyward Allen Motor Company will find you the car or truck you're looking for with professionalism and attention to your needs. Whether you need a new vehicle used vehicle routine maintenance or repairs an auto loan or anything else you can trust that Heyward Allen Motor Company will help you what you're looking for!

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