Prince of Albany in Albany including address, phone, dealer reviews, directions, a map, inventory and more

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2701 Ledo Rd
Albany, GA 31701

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Sales: 229-351-4013

Used Cars: 229-351-4036

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Prince of Albany

Overall Rating:

4.2 (out of 5)

79% recommend this dealer

24 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Never got a response

Reviewed by HFL from Tallahassee FloridaSeptember 27, 2018

I contacted this dealer about a vehicle I was interested in purchasing and never got a response so I would say customer service is poor.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Buddy Carver General Manager (229) 432-6271

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I wouldn't recommend this dealership for anything.

Reviewed by Ronald Roberts from TiftonJuly 06, 2018

They don't stand behind their word. Made an appointment for a test drive, made the drive from out of town and management tries to sell the vehicle before I arrive. You would think management would have told the potential customer there was a customer coming from out of town for a test drive and after the test drive if the vehicle wasn't purchased then he would have the option to buy it. Piss poor Morales of the management . It would be a cold day in "xxxx" before I bought anything from them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

No warranty on a newly installed part.

Reviewed by Deborah Moultrie Sanders from Albany, GeorgiaFebruary 25, 2018

My vehicle was not repaired due to the fact it was not displaying the complaint which I brought it in for. Although, pictures from my phone were produced to support my complaint along with the date of the display of a newly installed radio system, I was also informed my warranty has expired and I would have to pay for repairs although, I purchased an extended warranty which I stated to the customer service representative. What is perplexing to me is there is no warranty beyond the time a new part is installed on a vehicle.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Deborah, I see that you are unhappy with our dealership by the rating you gave us. I would like to discuss this with you to get a resolution because I don't exactly follow your response. Please give me a call at (229)432-6271 to discuss. Thank you Buddy Carver, GM

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Prince of Albany

Prince Chevrolet Buick GMC Cadillac Of Albany has a wide selection of new used and GM Certified Chevrolet cars trucks vans and SUVs.

Experience the superior service at Prince Automotive Group in Albany and see how we do things differently here! Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.

Ready to buy? Get a price quote before visiting the dealership.

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