2101 45th St
West Palm Beach, FL 33407

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Sales: 888-216-1795

Used Cars: 888-216-1804

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Reviews of AutoNation Cadillac West Palm Beach

Overall Rating:

4.1 (out of 5)

91% recommend this dealer

1012 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Really poor service handling appointments.

Reviewed by pgordon1950February 07, 2026

Really poor service handling appointments. Can never get through by phone and online system is really weak

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jack Kelly the salesman was very professional and let us

Reviewed by WilpryFebruary 05, 2026

Jack Kelly the salesman was very professional and let us take our time to decide which car we wanted to buy. The dealer gave us a fair trade in on our 2018 Tesla.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Wilpry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

From the moment I drove into the service department check

Reviewed by Melisa Ferro from Delray Beach, FLJanuary 10, 2026

From the moment I drove into the service department check in, to returning to my spotless washed car, the treatment reached above my expectations. Every interaction was professional with complete explanation of details of worked done. I appreciate my salesman, Abbi, service provider Steve and the entire team.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we are pleased to hear you had such a positive experience with us, Melisa! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About AutoNation Cadillac West Palm Beach

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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