Sunset Cadillac of Venice in Venice including address, phone, dealer reviews, directions, a map, inventory and more

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2367 S Tamiami Trail
Venice, FL 34293

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Sunset Cadillac of Venice

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

379 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

robbing people everyday fixing nothing!

Reviewed by Shannon from Venice FloridaMay 27, 2022

I know that special one car you guys get every year and you wouldn't get it if you get bad reviews you people somebody's lying on these reviews because I have never met any mechanics who don't know what the xxxx they're doing like these people charge me $1,700 one time $1,200 the second time promised it be done every single problem is still there nothing has been fixed I bought parts and put them in they told me that they put newer ones in and charge me more money for them after I bought new ones and my car was wrecked while I was there for God I don't I didn't have a car for 2-3 months I can't get my money back it's robbing people blind I guess I know my next step just trying to do things peacefully but it's going to be not done that way I guess this day and age people don't have a lot of money this is total crap. lost money not working the money amount goes on and on and on it's a shame Cadillac when I was a kid was a good reputation good cars Etc

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Shannon, we're sorry that you are having problems with your vehicle. Our records indicate it was last in our shop in June of 2021. When you contacted us in the Fall of 2021 regarding the car not running well, we offered to bring the car in and reinspect it at no cost to you. We never heard back from you. If you would like us to address the issue to determine if it was related to the previous repair, please reach out to Mark Williams, Service Manager at 941-497-5800.

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Beware of Sunset Venice

Reviewed by Kevin S from North PortApril 11, 2022

After purchasing 5 vehicles here, I was purchasing another Cadillac and gave Sunset the option of matching the price which was denied so I bought it from the other dealership. Shortly thereafter the Sales Manager Mike banned me from bringing my car to the service department. I always rated their service personnel 5 stars Cadillac Customer service was useless in correcting this problem which soured me from Cadillac after owning 6 of them. I went to a Genesis dealer and test drove a G80. This vehicle rides better and is better looking than any Cadillac I ever owned. If you are looking for a luxury car for a better price, go look at the Genesis. They know how to treat their customers.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for taking the time to leave us feedback, Kevin.

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Shopping for good deals.

Reviewed by Ida from Port Charlotte, FLFebruary 02, 2021

Great friendly service with no pressure sales. Best car shopping in years. Enjoyed my experience and bought a Cadillac SUV. 'Drive a Cadillac and never go back' to your old wheels! Highly recommend Sunset Cadillac of Venice, give them a try.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Sunset Cadillac of Venice Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Sunset Cadillac of Venice

At Sunset Cadillac of Venice not only are purchasing a luxury vehicle but you are entering into a long term relationship with the Sunset family. Our friendly and knowledgeable product specialists will go over and above to make your car shopping experience worth remembering and will try to get you the best price in Southwest Florida.
NEED FINANCING? We are part of a large dealer group and specialize in exceptional lease and purchase offers. You owe it to yourself to come down and see this vehicle. We think you will love it but the ultimate decision is yours. Call now to schedule your VIP visit with one of our knowledgeable product specialists. We will work with you from start to finish to make sure that you have an exceptional car buying experience in as little time as possible.
Sunset Cadillac of Venice is centrally located and easy to drive to from anywhere in Florida. We can be quickly accessed right off I-75 at Exit 193 on US Highway 41. Our physical address for easy GPS navigation is 2367 Tamiami Trail South Venice FL. We can't wait to meet you.

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