Sunset Cadillac of Sarasota in Sarasota including address, phone, dealer reviews, directions, a map, inventory and more

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2200 Bee Ridge Rd
Sarasota, FL 34239

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Sunset Cadillac of Sarasota

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

281 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Team! Love my car!

Reviewed by CalicoLover54 from Sarasota, FLDecember 03, 2020

Love my new XT4! Was fast and easy, they even delivered the car to my doorstep! I will be back again for my next, Mary was fantastic!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello. Thanks for taking the time to leave an outstanding review. We truly appreciate the feedback. Enjoy your new XT4!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Trying to get a price for a lease

Reviewed by Mark Rumley from Sarasota, FlDecember 01, 2020

They suck....stay away...false pricing, have to beg for a response to text and emails .wouldn't five a direct quote for fees and taxes.ad said 2879 down, turned into 8000 dollars

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for your feedback, we take concerns like this one very seriously. We are very careful to disclose everything in our advertising and have a complete and informative explanation attached. We are reviewing your information and will email you to the address on file. We pride ourselves on being open with all we do, and this situation is no different. Thank you and we will be in touch.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Horrible

Reviewed by Alysha from BradentonAugust 07, 2020

Terrible! Service advisor is rude and disrespectful. My car ended up leaving with more damage than it came with and didn’t even have the courtesy to tell me

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

I am exceptionally sorry for your experience. Reading how you feel after your visit to us is quite saddening. I am not happy that we failed in providing you a great experience, this is not reflective of us at all. We take great pride in servicing our fantastic Cadillac clientele, which is how we have been able to have such a strong following and win numerous awards. Our goal is always complete satisfaction for all our guests, and based on your experience that did not happen. Our Service Staff and Management is held accountable to create the pinnacle of experiences for all our guests. The true mark of a successful business is not its mis-steps, but how it responds to those errors. I will be taking all your detailed feedback left here and investigating our processes with our entire staff. The silver-lining is we will become better through those lessons, and thanks to your feedback we can achieve even better levels of service. Again, I am truly sorry for how you feel about your experience. I promise that is never our intention from a Management and personal standpoint. We want ALL our guests to be completely satisfied and have good service experience regardless of diagnosis. A poor experience like yours benefits no one. I would like to touch base on Monday if you are free, please contact me so I can make time for you. Thank you for your pointed and direct feedback. Steve Montanaro. General Manager. smontanaro@sunsetautogroup.com. 941-922-1571.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Sunset Cadillac of Sarasota

Welcome to Sunset Cadillac of Sarasota!
Sunset Cadillac is your Sarasota Cadillac dealer near Tampa Florida.

Whether you're researching a new Cadillac looking for one our famous low mile one owner pre-owned automobiles or looking for a reliable service and parts department this Tampa and Bradenton Cadillac dealership located in Sarasota can fill all of your needs. Sunset Cadillac Sarasota has an outstanding reputation because we put our customers first.

Ready to buy? Get a price quote before visiting the dealership.

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