Sheehan Cadillac in Pompano Beach including address, phone, dealer reviews, directions, a map, inventory and more

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5101 N Federal Hwy
Pompano Beach, FL 33064

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Sales: 954-246-4596

Used Cars: 954-379-8860

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Sheehan Cadillac

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

301 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dealer service advisor Robert is honest, caring and

Reviewed by angelkeimJuly 23, 2022

Dealer service advisor Robert is honest, caring and listens to the customer. He’s by far in a league of his own. The check in guy before you see the service advisor, is the most polite and courteous person you will encounter.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

They're okay, I guess if you're happy with a CarMax

Reviewed by JeffJune 23, 2022

They're okay, I guess if you're happy with a CarMax experience. So long as you understand that regardless of what might be said by the salesman, the price they list online for their used Cadillacs is all they can offer. I was told by my salesman via voicemail that my offer ($2200 below ask) was low, but that if I could raise it another $700 we would have a deal. I countered with $2000 below ask, then when I spoke with him on the phone to follow up, he changed it to the online price (a difference of $1400), saying that was all he could do. I subsequently called and spoke on the phone with both the sales manager, Mark Gerke, and the preowned manager, Frank Gambone to see if there was some confusion. I asked Mr Gambone to counter my offer if he thought it was too low and he declined and just went on about the price listed online was the price. If Sheehan's intent is to not negotiate pricing with their customers, perhaps they should say as much so the public understands it's the same as CarMax and not to waste time with this dealership if they don't agree with the online price listed.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Jeff, I think some context may be missing. In total, 5 different people were involved in your negotiations as you called and emailed multiple people to try and get the price as low as possible on our CTS. Mr. Gerke, our sales manager, spoke with you at length regarding the vehicle. He took the time to explain we would not be able to accept your offer that was thousands of dollars less (as stated in your own review) than our advertised selling price because it was the best priced vehicle in a 200 mile radius. You two spoke about other vehicles that may have been cheaper, but they were either not a desirable color, had issues, or had more miles (all agreed upon by yourself). I believe the conversation was amicable and it was well known we appreciated your interest in our vehicle. What is not appreciated is a negative review like this because you did not get the vehicle at a price that we could not do. When we take the time to explain our position on a preowned vehicle, it is out of respect for the customer rather than just saying no and to have a nice day. You will not find that level of customer service at a Carmax. We are willing to negotiate on our vehicles when it is appropriate and we have the means to do so. In this instance, neither criteria was met. Hopefully you find what you are looking for. Take Care. Sheehan Cadillac

Overall Experience 2

Customer Service 2

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dependable , professional, friendly .

Reviewed by zoricamMay 24, 2022

Dependable , professional, friendly . Very happy dealing with Sheehan Cadilac dealership Looking forward dealing with them in the future to

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Sheehan Cadillac

For over 70 years the Sheehan family has been in the automotive industry and with this new adventure we look forward to serving you at Sheehan Cadillac!

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