8819 S Orange Blossom Trl
Orlando, FL 32809

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Sales: 888-821-9662

Used Cars: 888-819-3657

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30pm – 6:00pm
Tue 7:30pm – 6:00pm
Wed 7:30pm – 6:00pm
Thu 7:30pm – 6:00pm
Fri 7:30pm – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Massey Cadillac of South Orlando

Overall Rating:

3.7 (out of 5)

94% recommend this dealer

295 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I had a very disappointing experience with this

Reviewed by Alex Garcia from Orlando, FLAugust 22, 2025

I had a very disappointing experience with this dealership. I scheduled a visit with a salesperson, confirmed the time I would arrive, but when I got there, he didn’t assist me because he was helping another client and passed me on to an internet sales representative instead. The person who helped me was polite and willing, but clearly inexperienced. Later that same day, I sent an email asking about a specific car they had in stock and never received any reply. In the end, I bought my car from another dealership an hour and a half away — they treated me incredibly well and even delivered the car to my home. Unfortunately, based on my experience, I wouldn’t recommend this dealership.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Alex, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (407) 438-3838. We look forward to hearing from you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I had the pleasure of purchasing a vehicle from Massey

Reviewed by terryjames.jamesJuly 02, 2025

I had the pleasure of purchasing a vehicle from Massey Cadillac. I live in Georgia, but made the trip to Orlando Florida as I saw a vehicle I was very interested in purchasing. My salesperson Ricky (Manager), & Jacob made the process very easy and handled the process fast and without a glitch. He was very informative about the vehicle and answered all my questions. The negations of the purchase price also went unexpectedly smooth. I would highly recommend purchasing a vehicle from Massey Cadillac in Orlando Florida and ask for Rickey. He will get you in your selected vehicle without any hassle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi there, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent purchasing experience.

Reviewed by Tracy Schaeffer from Oviedo, FlMay 27, 2025

Excellent purchasing experience. Jacob is a phenomenal person and salesman. Truly a man of his word.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Tracy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Massey Cadillac of South Orlando

Welcome to Massey Cadillac South.
Come in and experience the Massey Cadillac difference. Since receiving the 2013 General Motors Dealer of the Year an award given to only 2% of GM dealers the highest ethical standards will guide everything we do. We will earn and re-earn the trust and confidence of our guests and colleagues every day. We are conveniently located 2 blocks south of the Florida Mall.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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