4040 SW College Rd
Ocala, FL 34474

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Sales: 352-360-7723

Used Cars: 352-431-2155

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Sullivan Cadillac

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

990 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

definitely the traditional Cadillac first class

Reviewed by Mevans1221December 18, 2025

definitely the traditional Cadillac first class experience. From sales to service.. Old school, traditional Cadillac quality dealership servicing the community for years.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We've bought several vehicles from Sullivan GMC, Hailey

Reviewed by gwenn1951December 18, 2025

We've bought several vehicles from Sullivan GMC, Hailey was professional, easy to work with, laughed and listen to our silly stories. Techy, knowledgeable. Made it a super easy sale and we weren't even looking to buy. She's a keeper

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review, Gwenn! We're thrilled to hear that Hailey provided you with such a positive experience at Sullivan Cadillac. It's great to know that her professionalism and expertise made your visit enjoyable, even when you weren't actively looking to buy. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

We would like to share our experience at Sullivan

Reviewed by GmomarinhoDecember 18, 2025

We would like to share our experience at Sullivan Cadillac. Initially, when we entered one of the dealership buildings, we were not well received by the representative who approached us. Unfortunately, that person did not seem familiar with the inventory and showed little interest in assisting us. Thankfully, everything changed when we met Shelby (or better yet, when she found us while we were walking around the lot). Shelby had excellent knowledge of the inventory and went above and beyond to show us two vehicles, including one that had just arrived and was not yet listed. She was kind, professional, and allowed us to do a test drive even late on a Sunday afternoon. Shelby Moscorelli patiently answered all of our many questions, whether by phone or text, and made herself available for a second test drive while also helping resolve a few small details related to the vehicle. From our first interaction to closing the deal, Shelby was outstanding. We highly recommend asking for Shelby if you are looking to purchase a vehicle at Sullivan Cadillac. Our family is very happy with the car and with the entire buying experience.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us! We truly appreciate your feedback and are delighted to hear that your visit to Sullivan Cadillac improved once you met Shelby. She embodies our commitment to excellent customer service, and it’s wonderful to know that her knowledge and professionalism made a significant difference in your car-buying journey. We're thrilled that your family is happy with your new vehicle! If you have any further questions or need assistance, please don't hesitate to reach out. Looking forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sullivan Cadillac

Sullivan Cadillac has the lowest prices and widest selection of popular new and used luxury SUVs. Our competitive pricing on the Escalade ATS CTS XT5 and SRX is just one more reason the Ocala community chooses Sullivan for their car shopping needs. Stop by our showroom and meet our dedicated Ocala Cadillac Sales Team for more information today!

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