Ocean Cadillac

contact them several times about a vehicle listed. One person told me sold and then 4 other salesman told me available. When i inquired several times i would like to leave a deposit so it can secure the car before i drove 3 hrs to see it, was told someone each time would contact me for deposit details and never did.

I contacted the dealership and spoke with Michael Lombrozo about a vehicle listed on their website for $73,000. I met with Michael in person and sat down in his office to go over the details. I was then informed that the actual price of the vehicle was $78,800, and the $73,000 listing was a mistake, allegedly reflecting what they had received for the vehicle in on trade. This is when Melvin Pichardo, who introduced himself as the manager, stepped in. He acknowledged the online price was lower but explained he couldn’t sell it for that amount because the dealership wouldn’t turn a profit. After speaking with the vehicle's previous owner, I learned the dealership had paid less than $70,000 for it. The pricing discrepancy gave the whole situation a feel of a classic bait-and-switch. Update: The vehicle currently sits unsold for over 10 days at the dealership and has been reduced $2,000 since my visit.

I contacted the dealership and spoke with a Michael Lombrozo, who was polite, kind, and attentive over the phone. The vehicle I inquired about was listed on the dealership’s website for $73,000, which I felt was a fair price. Based on that information, I decided to visit the dealership in person and met with Michael, test drove the vehicle, and sat down in his office to review the numbers. At that point, I was informed that the actual price of the vehicle was $78,800 and that the $73,000 price listed online was a mistake, allegedly reflecting the amount they took the vehicle in on trade. This was confusing, especially since I later noticed that Michael had the same vehicle listed for sale on his personal Facebook Marketplace page for $75,000. Additionally, during my initial phone call, I specifically asked whether there were any dealership add-ons that I would be required to accept. I was told there were none. However, once seated at Michael’s desk, I was informed of a non-negotiable $1,000 + add-on for PaintGuard protection. Overall, while the initial interaction was pleasant, the experience left me discontented. The discrepancy in pricing and the sudden addition of mandatory fees made the process feel like a classic bait-and-switch situation.