MIKE ERDMAN CADILLAC in Merritt Island including address, phone, dealer reviews, directions, a map, inventory and more

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445 E MERRITT ISLAND CSWY
Merritt Island, FL 32952

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Sales: 321-252-4997

Used Cars: 321-252-4205

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of MIKE ERDMAN CADILLAC

Overall Rating:

3.3 (out of 5)

50% recommend this dealer

8 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.6 (out of 5)

Unprofessional service

Reviewed by BazApril 29, 2019

Dropped off my vehicle 22 April to have minor paint work we done. Vehicle still not ready and the Loaner Car they give me was a step down to a Nissan from a Cadillac. I have called the collision center four times and still no update. Even called my sales man was unable to get an answer. Had to cancel a weekend trip due to vehicle not ready. Unable to get my handicap sticker back for them also. I am a 100% disabled veteran and I can’t believe the service I’m getting or lack of service. Just call the dealer again today the 29 April still no answers and still no response This dealer has lost a customer for life.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Mike erdman Cadillac damaged my car

Reviewed by BryangSeptember 15, 2018

I drop my car off at 9 a.m. to repair my fuel pump and me and service adviser walk around my car and there was no damage to my car while i was at dealership i walk to sales department to see what they would give me towards trade in value for a new Cadillac the sales manager inspected my car and he did not see any damage to my car but when I came back at 5 pm to pick my vehicle up we noticed a crack on my front bumper and grease marks all over hood the service adviser said they did not do any damage to my car they offered to trade my car in towards a new Cadillac or give me a bottle of touch up paint i went to 2 body shops and they recommended a new bumper or at least repaint mike erdman said they would not fix my bumper they where very unprofessional and rude

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Buyer beware

Reviewed by Emayssr@aol.comFebruary 21, 2017

I was looking for a 1-2 yr old Cadillac and found one, test drove it and liked it but a major price difference one price in the window and a much lower price on the internet, salesperson and sales manager just acted STUPID , I then said I can't do business wit a couple of crooks!!! If you do business with these crooks check the internet pricing so they don't rip you off for as much as 5 k or more!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service 4

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

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