8893 US-441
Leesburg, FL 34788
Sales: 352-747-1549
Used Cars: 352-747-1549
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 9:00am – 3:00pm |
See all dealerships near Leesburg, FL that carry Cadillac
Overall Rating:
4.5 (out of 5)
94% recommend this dealer
1822 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Our salesman was very helpful and very knowledgeable
Our salesman was very helpful and very knowledgeable about our new car we will be back .
Maximum rating = 5
Very unhappy.
Very unhappy. Took almost 2 months to get it repaired and system does not work as it did before replacing the sensor. My first appointment was 10/22/25, it was finally worked on 12/10. And it doesn't alert as it did when I first got the car. I called multiple times during the extended wait time and my call was rarely returned, I left multiple messages, I was given erroneous information more than once and if I need service again, I will definitely try to find it elsewhere. I really like the car, just wish the sensor worked as it did before being replaced. It no longer alerts when I go into my garage as it did, I can get very close to a car next to me while pulling into a parking space with no alert, I can get very close to vehicles in in front of me before it alerts. I really do not trust the system anymore.
Dealer Response
Thank you for taking the time to complete the survey. We take all concerns seriously and give them our full attention to ensure they are properly addressed. I have reviewed the timeline and notes on the repair orders. When you initially brought your vehicle in, there was a warning message indicating a faulty sensor in the bumper. At that time, you provided information regarding an extended warranty; however, we were unable to verify coverage because the warranty was not purchased through our facility. After diagnosing the issue, we provided you with an estimate for the repair. You later contacted our service department with the extended warranty information, at which point we reached out to the warranty provider for approval. Once approved, the required parts were ordered and sent to the body shop for paint matching. The parts were installed in early December. Following installation, the sensor operated correctly, and no warning messages were present. This sensor does not require any programming or calibration, and its operation remains consistent with how it functions across all applicable model years. You later returned for a follow-up inspection, during which multiple team members reviewed the system with you and confirmed that it is operating as designed. If you feel that the information provided does not address your concerns, we support your decision to seek a second opinion from another facility to confirm our findings. Please let us know if there is anything further, we can assist you with. Thank you.
Maximum rating = 5
I am happy with your service but wish the service book
I am happy with your service but wish the service book was a little more customer friendly or explain how thing easier to read.
Maximum rating = 5
PLAZA CADILLAC is here to provide luxury vehicle sales service and parts in an opulent family environment centered around the needs of our well-deserving customers and guests.
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