12626 S Tamiami Trail
Fort Myers, FL 33907

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Sales: 833-612-6098

Used Cars: 866-475-6232

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Val Ward Cadillac

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1357 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience Griffin was super easy to work with will

Reviewed by TEDT282NDDecember 07, 2025

Great experience Griffin was super easy to work with will be business with Ward Cadillac again

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Dealership – Val Ward

Reviewed by LINDSAYRIGGENBACHDecember 01, 2025

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Dealership – Val Ward Cadillac I cannot say enough wonderful things about my experience at Val Ward Cadillac here in Fort Myers. As someone born and raised in this community, I’ve watched businesses change so much over the years — but Val Ward is one of the rare places that has held tightly onto that small-town, old-fashioned customer service we all miss. And that is a direct reflection of the incredible leadership and team they have. From the moment I walked in, I felt completely taken care of. Owner Trey Ward sets the tone for the entire dealership. You can tell he has made it a priority to keep true customer service at the forefront, and it shows in every single interaction. No surprise they win Dealer of the Year year after year — they have earned it. A huge thank you as well to General Manager Pete Weidner, Sales Manager Jose Villar, Sales Agent Griffin Clark, and Lisa Bronson. Every single one of them treated me with warmth, patience, and genuine care. I have never felt more comfortable purchasing a vehicle. My relationship with Val Ward actually started years ago—when I began bringing my GMC to them after repeated issues at another local dealer. The difference was night and day. After experiencing their level of service, I knew I’d never go anywhere else. And today, I’m officially a first-time Cadillac owner, and truly, I think I’ll be a lifetime client. If you are looking to buy, lease, or service your vehicle, you won’t find a better team. Go see Trey, Pete, Jose, Griffin, and Lisa. You will be in the best hands.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

I had a amazing experiance with Val Ward.

Reviewed by JIMGAUBEARTDecember 01, 2025

I had a amazing experiance with Val Ward. Griffin was very helpful as i had many questions but all were answered and made me quite happy to purchase my 2026 ct5-v .I would recomment both any time you want to purchase a cadillac. Thank You,Jim Gaubeart Pres./CABINET GENIES

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Val Ward Cadillac

Val Ward Cadillac is a third-generation family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele.
We offer aggressive no nonsense pricing and have been a leader in Certified Pre-owned Cadillac sales.

Val Ward has received Cadillac's prestigious "Dealer of the Year" award 8 times and we are among Cadillac's top performing dealers for customer sales and service. We offer off site presentation of your new Cadillac as well as complimentary car washes to our clientele every Saturday. Let us show you how exceptional your luxury buying experience can be.

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