Val Ward Cadillac

Cadillac New Car Dealership in Fort Myers, FL

12626 S Tamiami Trail
Fort Myers, FL 33907

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Sales: 833-612-6098

Used Cars: 866-475-6232

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm
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Reviews of Val Ward Cadillac

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1381 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Fixed a dead battery on the spot| after a jump from my

Reviewed by IBMAC51January 23, 2026

Fixed a dead battery on the spot| after a jump from my charger and drove it in.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I hate going to car dealers all of the lot lizards.

Reviewed by MGLINJanuary 23, 2026

I hate going to car dealers all of the lot lizards. Not like that at this dealer. Jeff Miller made this transaction so easy In less than two hours we were out with my wife’s beautiful 2024 XT 4. Thank you so much Jeff

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very pleasant courteous staff.

Reviewed by lkacherJanuary 22, 2026

Very pleasant courteous staff. The service advisor was agreeable and explained things well. I enjoyed the coffee and snack. Lounge on main level could be larger as lots of people were waiting. There was an upstairs area that I used and it worked well to make a phone call.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Val Ward Cadillac

Val Ward Cadillac is a third-generation family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele.
We offer aggressive no nonsense pricing and have been a leader in Certified Pre-owned Cadillac sales.

Val Ward has received Cadillac's prestigious "Dealer of the Year" award 8 times and we are among Cadillac's top performing dealers for customer sales and service. We offer off site presentation of your new Cadillac as well as complimentary car washes to our clientele every Saturday. Let us show you how exceptional your luxury buying experience can be.

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  • No cost, no-hassle negotiation

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Want more details on Cadillac vehicles?

Cadillac

CT4, CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, OPTIQ, VISTIQ, XT4, XT5, XT6
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