2300 S Federal Hwy
Delray Beach, FL 33483
Sales: 561-933-8634
Used Cars: 561-933-8618
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Delray Beach, FL that carry Cadillac
Overall Rating:
4.9 (out of 5)
99% recommend this dealer
3402 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
★★★★★ A Complete 180° – From Frustrated to Extremely
★★★★★ A Complete 180° – From Frustrated to Extremely Impressed at Ed Morse Cadillac Delray Beach Last year I left a negative review after a disappointing service experience and even had to escalate the issue to the manager, Armondo Davila, who stepped in and made things right. I wasn’t sure what to expect when I brought my 2024 Cadillac Lyriq back this week, but this visit was night-and-day different — easily one of the best dealership experiences I’ve ever had. I was fortunate to work with service advisor Chris Toskulauzidis this time, and I can honestly say he is an absolute stand-up professional. Chris was kind, attentive, and proactive from the moment I arrived. He listened carefully to every concern, kept me updated almost daily, and truly went above and beyond. He personally took my Lyriq on multiple test drives to track down the noises I was hearing and made sure everything was fixed correctly before returning the car. The master technician on Lyriqs, Brian, was equally outstanding. He diagnosed the issue perfectly, applied the latest service bulletin that Cadillac released, and completely resolved a problem that had been plaguing my car for months. Brian even took the time to explain everything to me in detail so I fully understood what was done. I was provided a comfortable loaner vehicle the entire time, and when I picked up my Lyriq it was running better than ever. To Chris Toskulauzidis, Manager Armondo Davila, and Master Technician Brian — thank you from the bottom of my heart. You three represent what true customer service should be. You turned a previously frustrated customer into a very happy one, and you’ve absolutely earned my future business and my highest recommendation. Ed Morse Cadillac Delray Beach — keep these gentlemen around. They are the reason people will drive out of their way to service here. Highly recommend this dealership!
Dealer Response
Thank you so much for sharing your experience! We’re thrilled to hear that Chris, Armondo, and Brian were able to turn your previous experience around and provide such exceptional service. It means a lot to us that you felt heard, supported, and well cared for throughout your visit. We will be sure to pass along your kind words to the team. They truly embody the level of service we strive to provide at Ed Morse Cadillac Delray. We greatly appreciate your trust and recommendation, and we look forward to serving you again in the future! Ed Morse Corporate Offices
Maximum rating = 5
Our service agent Danielle is very helpful and took care
Our service agent Danielle is very helpful and took care of all our issues and made sure we were very happy
Dealer Response
Thank you for sharing your experience! We’re thrilled to hear that Danielle provided such helpful and attentive service, ensuring all your concerns were addressed. We truly appreciate your trust in Ed Morse Cadillac Delray and look forward to serving you again! Ed Morse Corporate Offices
Maximum rating = 5
Scott was knowledgeable, courteous and took time to go
Scott was knowledgeable, courteous and took time to go over the features of my new Escalade.
Dealer Response
Thank you for your feedback at Ed Morse Cadillac Delray! We’re glad Scott was able to provide a knowledgeable and courteous experience while walking you through your new Escalade’s features. We appreciate you choosing us and hope you’re enjoying your vehicle! Ed Morse Corporate Offices
Maximum rating = 5
Ed Morse has been selling and leasing for less while providing excellent customer service for over 75 years. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsecadillacdelrayservice.com
Whether you are researching for a new Cadillac car certified pre-owned Cadillac or looking for a reliable Cadillac Delray Beach car Ed Morse is here to help!
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